Apprentice HR & Payroll Officer

Summary

LEO Academy Trust is seeking a highly motivated and detail-oriented individual to join our team as a Payroll Officer Apprentice. This is an exciting opportunity to kickstart your career in HR and payroll, while gaining valuable on-the-job experience and working towards a recognised qualification.

Annual wage

£11,732 a year

Minimum wage rates (opens in new tab)

After the first year, if you are aged 19 +, this will increase in line with national minimum wage.

Training course

Payroll administrator (level 3)

Hours

08:30 - 15:00 Monday to Friday, all year round.

30 hours a week

Possible start date

Friday 1 November

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Processing payroll accurately and efficiently, ensuring all employees are paid on time and in accordance with statutory regulations.
Managing payroll and HR queries, providing excellent customer service to employees and stakeholders.
Assisting with the recruitment and onboarding process, maintaining employee records, and coordinating employee benefits.
Supporting the HR team with administrative tasks and projects.

Where you’ll work

314 Malden Road

Cheam

Sutton

Surrey

SM3 8EQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRAINPLUS LTD

Your training course

Payroll administrator (level 3)

Equal to A level

Course contents

gather, analyse and process payroll data and information

resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses

deal with complaints, following processes and escalating complex situations

meet client or customer needs in line with service level agreements

provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking

adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands

select appropriate media for communication etc recognising the advantages and risks related to each method

escalate concerns relating to deadlines in a timely manner, suggesting solutions

use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality

Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services

develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role

use computerised payroll software and spreadsheet packages such as MS Excel

use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)