Business Administrator Apprentice

Summary

You will be joining a safe environment where team members feel valued, fulfilled, engaged and happy. It’s a mixed office with different departments, so you will get lots of exposure to other areas of the business! Everything is open plan and vibrant with high energy and a relaxed style.

Annual wage: £18,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday between 8am and 5pm.
37 hours a week
Possible start date: Monday 7 October
Duration: 1 Year 6 Months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

General admin duties such as taking incoming and out goings calls
Liaising with internal and external stakeholders
Processing paperwork (Department Specific)
Using internal systems and Microsoft packages
Working in line with the company guidance for processes and procedures
Time will be spent working towards your apprenticeship

Where you’ll work

Unit 6

Meridian West, Meridian Business Park

Leicester

LE19 1WX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CT SKILLS LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be working towards your Level 3 Business Administrator qualification (an industry recognised Qualification) which is delivered via monthly 2-3-hour lessons with your assigned Trainer Assessor (TA) via teams. Throughout the month, you will complete self-led study which will include assignments, worksheets, projects, etc. and blended learning and development activities/training with your manager and shadowing team members. All learning will be completed in your workplace and during your working hours. Units that you will be studying include personal development, the organisation & policies, legislation & regulation, role fundamentals, stakeholders, and business fundamentals & processes.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Team working

Other requirements

INTERESTED? Before you apply, ASK yourself? • Are you happy with the role, company, and qualification? • Can you commit to the timeframe? • Have you considered how you will travel to the location & the time this will take? • Do you meet the eligibility criteria? (GCSE Maths & English 4 or above & UK Residency) • Is your CV up to date and relevant? What NEXT? If successful, you’ll receive a call from our Recruitment Team, be asked to write a supporting statement (this will be added to your CV) and complete an English and Maths assessment.

About this company

Toyota Material Handling is the world's Number 1 manufacturer of materials handling equipment providing quality sales and service support across the UK. Fostering a culture where team members are encouraged to continually improve their processes and strive to provide the highest quality service for customers, you’ll join a very people focused environment where not your opinions are valued but also your suggestions for improvements. Toyota’s VALUES are: Challenge, Kaizen, Genchi Genbutsu, Respect, Teamwork – these may not all be familiar, so why not research?

https://toyota-forklifts.co.uk/ (opens in new tab)

After this apprenticeship

You could progress into Team Leader (with an increase in salary!) or consider other options, just take a look; https://www.ctskills.co.uk/apprenticeship-courses/business-administration/

Ask a question

The contact for this apprenticeship is:

CT SKILLS LIMITED

Recruitment Team

recruitment@ctskills.co.uk

The reference code for this apprenticeship is VAC1000277509.

Apply now

Closes in 13 days (Friday 4 October)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Cookies on Find an apprenticeship

Contents