Aftersales Shipping Clerk/Administrator Apprentice

MORGAN MOTOR COMPANY LIMITED

Worcestershire, WR14 2LL

Closes in 13 days (Monday 14 October at 11:59pm)

Posted on 17 September 2024

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Summary

To learn and assist in the efficient management and organisation of aftersales logistics, with a view to taking over the logistics operation.

Annual wage
£14,625 a year

Minimum wage rates (opens in new tab)

Training course
Express delivery sortation hub operative (level 2)
Hours
Monday – Thursday 8am -4.30pm, Friday 8am-1.30pm.

37 hours a week

Possible start date

Tuesday 15 October

Duration

1 Year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Handling Logistics – book daily shipping requirements working with shipping provider.
  • Providing tracking information to customers.
  • Handling queries regarding deliveries.
  • Customs Clearance instructions as and when required for incoming shipments.
  • Organising collection of parcels to be returned to Morgan.
  • Participate in training sessions and assessments as part of the apprenticeship qualification.
  • Collate information for reports e.g. late deliveries – goods damaged on delivery.
  • Organising and filing of necessary documentation within the department.
  • Negotiating the best possible rates and delivery times with our shipping provider.
  • Contacting customers with updates on delays with deliveries.
  • Working with other members of the parts team to deliver the best service possible.

Health & Safety:

All colleagues have a duty of following Health and Safety and adhering to any H&S policies and practices when undertaking their role.  

Where you’ll work

Pickersleigh Road

Malvern Link

Worcestershire

WR14 2LL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INTEC BUSINESS COLLEGES LIMITED

Your training course

Express delivery sortation hub operative (level 2)

Equal to GCSE

Course contents
  • Unload and load items using the correct equipment. For example this may involve cages, bags or booms.
  • Matches items for sortation with the correct manual, mechanical, or automated handling technique.
  • Prepares and operates sortation equipment in line with operating instructions.
  • Responds to deliveries, collections and returns in accordance with own organisation procedures and any relevant contractual arrangements.
  • Adapts own method of communication to the circumstances, using correct sortation terminology.
  • Respond to data to support the correct flow of automated sortation.
  • Assess and update labelling where required to support smooth transition through sortation to delivery.
  • Match item cost to delivery service and respond to irregularities. (For example, identifying a large envelope with a regular stamp).
  • Monitor and maintain sortation equipment to the required functionality. For example, the minor adjusting of belts and chutes during a typical shift.
  • Identify and remedy basic faults in sortation equipment.
  • Create reports on sortation performance, within limits of own role.
  • Identify problems beyond own responsibility and escalate to the relevant person.
  • Follow the contingency procedures that relate to incidents and emergencies. For example, damaged parcels or breakages.
  • Identify and handle dangerous goods correctly in accordance with legislative requirements.
  • Coordinate own work with that of others in the team to provide the required sortation tasks.
  • Store and share data only when it is permitted to do so, in line with data protection legislation.
  • Work compliantly by following relevant health and safety legislation.
  • Maintain the integrity and security of items in line with procedures.
  • Support others by following own organisations equality and diversity requirements.

    • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Desirable qualifications

    GCSE in:

    • Mathematics & English (grade 9-4 (A*-C))

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Team working
    • Literacy & numeracy
    • Following instructions
    • Pro learning & development
    • Pro health & safety
    • Verbal & written skills

    About this company

    The Morgan Motor Company provides a fitting antidote to mass-produced automotive manufacturing, bringing with it an exceptional mix of traditional craftsmanship and appropriate modern technology. Famous the world over for its unique blend of craft, heritage and pure driving experience, the Morgan Motor Company has been manufacturing quintessentially British vehicles in Malvern, UK, for more than 110 years. Passed down through generations, the same craftsmanship skills that were integral during the founding of the Morgan Motor Company in 1909 are as alive today as they have ever been.

    http://morgan-motor.com (opens in new tab)

    After this apprenticeship

    A full time position may be available on successful completing of this apprenticeship.

    Ask a question

    The contact for this apprenticeship is:

    INTEC BUSINESS COLLEGES LIMITED

    Linsay Narborough

    Linsay.Narborough@intecbusinesscolleges.co.uk

    01788 514 276

    The reference code for this apprenticeship is VAC1000277483.

    Apply now

    Closes in 13 days (Monday 14 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.