Apprentice Administrator

Summary

United Living are looking for an apprentice to support our Safety, Health, Environment and Quality team with a variety of administration-based tasks and booking our colleague on training courses. We are on an exciting journey of growth and innovation and our Apprentice Programme will provide you with a solid foundation for your future career.

Annual wage: £13,312 to £23,795.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday. Shifts TBC.
40 hours a week
Possible start date: Monday 2 December
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will learn on the job and some of the tasks you will be responsible for are:

Creating and maintaining various documents using Microsoft Office packages such as Excel, Word, PowerPoint etc.
Monitoring the training inbox and booking employees onto training courses
Dealing with general enquiries for the team
Raising purchase orders
Filing training certificates
Assisting in maintaining document control systems
Setting a good example to others by working safely

Where you’ll work

Lingley Mere

Warrington

WA5 3LP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SMART TRAINING AND RECRUITMENT LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As part of your apprenticeship, you will be enrolled onto the Business Administration Level 3 qualification with one of our training partners.

You will study remotely and will attend monthly virtual workshops, access online learning materials, and attend one-to-one meetings with your tutor or coach. You will also meet regularly with your coach and your line manager to ensure you are progressing through your programme.

Requirements

Essential qualifications

GCSE in:

5 GCSEs including English and Maths (grade 4-9/C-A*)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working

About this company

United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. We employ over 1400 people and work with a broad range of public and private sector clients. United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future. Our Connected business connects people through fixed-line and mobile telecoms infrastructure, ensuring seamless communication and access to information.

https://unitedliving.co.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

This apprenticeship is a great way to start your career at United Living and your development could continue across a number of disciplines.

Ask a question

The contact for this apprenticeship is:

United Living Group

Rebecca Harrison

apprenticeships@unitedliving.co.uk

The reference code for this apprenticeship is VAC1000277407.

Apply now

Closes on Monday 4 November

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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