Business Admin Apprentice

Summary

Mapps are looking to take on a new apprentice to complete a level 3 business admin qualification. Mapp’s Mortgage & Insurance is a busy family firm based in Crook, arranging mortgages and general insurance for clients.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm (30 minute lunch break)
37 hours a week
Possible start date: Thursday 10 October
Duration: 1 Year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Mapps has an exciting opportunity for you to join their busy mortgage and general insurance brokers based in Crook. We are looking for a team player who has good computer skills, the ability to multi-task and a friendly confident personality.

Duties will include:

Answering calls & taking messages
Scanning and photocopying, file management
Using Microsoft Office & back-office client management software
Communicating with clients/solicitors/lenders over phone and in person

Where you’ll work

12 EAST BRIDGE STREET

CROOK

DL15 9BJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LEARNING CURVE GROUP LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful applicant will complete and obtain a Business Administrator Level 3 Apprenticeship Qualification through Learning Curve Group

You will be taught through -

4-6 Weekly 1-2-1 Sessions with your tutor

20% Off The Job Training

The course is a 14-17 months programme

Please use this link to find out more about the qualification - Business Administrator Apprenticeship (learningcurvegroup.co.uk)

Requirements

Desirable qualifications

GCSE in:

Maths and English GCSE or equivalent (grade Grade 4 / C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Analytical skills
Logical
Team working

About this company

At Mapps, we believe in offering a friendly and professional service whether you’re looking for mortgage, protection or have insurance needs. Our team has decades of experience between them and have helped hundreds of clients in County Durham find the perfect mortgage and insurance products.

https://mapps.org.uk/ (opens in new tab)

After this apprenticeship

Upon completion of the qualification, there may be scope for a full time role within the business

Ask a question

The contact for this apprenticeship is:

LEARNING CURVE GROUP LIMITED

The reference code for this apprenticeship is VAC1000277304.

Apply now

Closes in 20 days (Wednesday 9 October)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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