Apprentice Administrator

Summary

We are a vibrant and ambitious company looking for a like-minded, hardworking, reliable individual to join our team as an apprentice, and grow with us. With a willingness to learn various aspects of insurance. The role will include data entry, making and receiving calls, emails, general admin duties and assisting with the team.

Annual wage: £14,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Working week - Monday - Friday 8.30am - 5.00pm.
40 hours a week
Possible start date: Wednesday 30 October
Duration: 1 Year 1 Month
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The role will involve:

Manage daily tasks to chase Insurers for policy documentation whether New Business, Renewal or Mid Term Adjustment Documents are required.
Issue Pre-Renewal Invitations to Brokers 8 weeks before renewal date.
New business logging of enquiries.
Sanction checks for all new clients.
Check policy documentation from Insurers for accuracy and send to clients once received.
Chase Insurers for new and renewal quotations via telephone to ensure full marketing has been carried out in good time.
Instruct Insurers to proceed with quotations once terms agreed.
Liaison with Accounts Manager to manage a Monthly Debt Task and call clients who have not paid premiums within agreed payment terms.
Assist Account Handlers with any general administration as and when required.

Where you’ll work

Suite 833, Gallery 8, The Lloyd's Building

One Lime Street

London

EC3M 7HA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAVIDSON TRAINING UK LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full on-the-job and off-the-job training will be delivered supported by our training provider - Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade A*- C (1-4))
Maths (grade A*- C (1-4))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Attention to detail
Team working
Punctual
Willingness to learn
Organised
Confident
Ability to work alone
Good telephone manner
Good level of spoken English

About this company

Commercial Insurance Broker, changing the way UK businesses transact insurance, Confidential Solutions help UK businesses get a better result from the Insurance Market. This is achieved by taking a strong contrarian stance to the traditional review process used by UK businesses. This process is called The Confidential Review.Confidential Solutions was founded to do one thing: Help UK businesses get a better result from the insurance market. We do this by taking a strong contrarian stance to the traditional review process used by UK businesses. Everything in our business model and infrastructure is set up specifically to support The Confidential Review: a review process designed to secure quality insurance cover at a price below market rate.

https://confidentialsolutions.com/ (opens in new tab)

After this apprenticeship

Full-time position within the organisation. We are looking for an individual that can progress with the company and show a desire and willingness to have a career within our industry and be interested in studying for the industry qualifications.

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED

Gemma Barr

gemmabarr@davidsontraining.com

07399586723

The reference code for this apprenticeship is VAC1000277284.

Apply now

Closes on Friday 25 October

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