Business Admin Apprentice

Summary

Barry Fogg Electrical are an electrical installation company based in Birkenhead. We are looking for a hard working responsible person to work alongside our Project Manager in an administrative support role.

Annual wage: £12,979.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday, 8.00am - 4:30pm and Friday, 8.00am - 3:30pm.
39 hours a week
Possible start date: Monday 14 October
Duration: 1 Year 9 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Customer invoicing using dedicated finance software
Assisting with scheduling of employee workloads
Communicating with employees including distribution of workloads and business communications
Communicating with suppliers, ordering material and building relationships
Sending emails including writing and editing company correspondence
General filing and keeping customer databases up to date
Interacting with customers either on the phone, in person or via email
Making travel arrangements for employees
Learning about the company's mission and available products/services
Building relationships with customers and educating them about what products/services are available
Preparing, printing and copying documents
Collecting and sorting post
Assisting with Public Relations duties including website/social media updates
Maintain employee company Health & Safety records and updating training matrix
Assisting with enforcing company Health & policy
Assisting with submission of documents for Health & Safety accreditations
Assisting with submission of quotations
Participating in office meetings and taking meeting minutes
Chase up overdue customer accounts
Maintain company diary including employee workload, scheduling of repetitive workloads and company vehicle servicing
Issue of PPE to employees and maintenance of database
Providing general office support and being ready for any other administrative tasks that are required

Where you’ll work

164-190 CLEVELAND STREET

BIRKENHEAD

WIRRAL

CH41 3QQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WIRRAL METROPOLITAN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator apprenticeship standard, including:

Level 3 Business Administrator qualification
Knowledge, Skills & Behaviours
Level 2 Functional Skills maths (if required)
Level 2 Functional Skills English (if required)
End-Point Assessment

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Administrative skills
Team working

About this company

Barry J Fogg Electrical Services Ltd is an NAPIT registered & SafeContactor approved firm of qualified electricians with facilities & resources to fully serve the Wirral, Chester, Liverpool, North Wales, & all North West regions. We are a family run company who carries out all types of electrical work in industrial, domestic and commercial sectors. We have a talented team of fully qualified electricians providing a wide range of services from full wires to the smallest of repairs.

https://www.barryfogg-electrical.co.uk/ (opens in new tab)

After this apprenticeship

Possibility of a full-time position upon successful completion of the apprenticeship.

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