IT SUPPORT TECHNICIAN APPRENTICE
WHITMORE HIGH SCHOOL
HARROW, HA2 0AD
Closes in 23 days (Wednesday 16 October at 11:59pm)
Posted on 16 September 2024
Contents
Summary
To provide the technical support for all the school’s IT equipment including computers, software and associated peripherals.
- Annual wage
- £25,668 a year
- Training course
- Information communications technician (level 3)
- Hours
-
8.00am - 4.00pm with a 30 minute unpaid lunch break. Days to be confirmed.
36 hours a week
- Possible start date
-
Sunday 20 October
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Key Responsibilities:
- To provide the technical support for all the school’s IT equipment including computers, software and associated peripherals
- To work with service providers in the deployment of hardware and software required by the school
- Daily monitoring of the network and servers, backup processes and anti-virus protection and firewalls to ensure network availability
- To monitor the IT helpdesk and prioritise and respond accordingly
- To update and maintain documentation such as logs and audits as part of administrative procedures
- To prepare and install resources and be available to provide support for teaching and learning and school events
- To perform the maintenance, development and update of the school website, intranet and managed learning environment and intranet
- To provide general maintenance or repairs and updates of computer equipment and associated software and arrange repairs to faulty computer equipment and associated peripherals
- To train where appropriate, teacher and support staff in the use of hardware or relevant software
- To undertake such other duties as required by the Head teacher commensurate with the grading of the post
- To uphold the school’s policies and procedures regarding the safeguarding of all young people, equal opportunities and health and safety
PERSON SPECIFICATION.
Whoever is appointed will need to:
- Have appropriate IT knowledge and experience
- Have a good knowledge of PCs and tablets, software, networks and associated peripherals
- Have a good understanding of Windows operating systems and servers as well as Microsoft packages and other operating systems
- Have the ability to communicate effectively, both orally and in writing, and work positively with staff and students
- Be a self-starter, who is diligent with assigned work, able to work independently and show initiative
- Have good organisational skills with an eye for detail and the ability to demonstrate good problem solving skills
- To be able to prioritise a busy workload while remaining calm under pressure
- Be a good team member with a positive outlook and a sense of humour
- Be able to carry out manual and physical duties and tasks
- Have a record of excellent attendance and punctuality
- Be willing to undergo continual professional training in order to keep the school’s IT department at the forefront of constantly changing technology
- Be resourceful, positive and enthusiastic about IT and the impact it can have within a school environment
- Believe in and act in a way that will maintain the school’s and local authority’s Equal Opportunities policies
- Maintain confidentiality
- Uphold school policies and routines
- Be committed to the principles and practice of inclusion and equal opportunities for all
- Be committed to the principles and practice of safeguarding all young people
Where you’ll work
PORLOCK AVENUE
HARROW
HA2 0AD
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JUST IT TRAINING LIMITED
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
- ICT (Information Communications Technician) Level 3 Apprenticeship Standard
- You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
- Your training will include gaining a Level 3 IT qualifications
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C and above)
- Math (grade 4/C and above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
Other requirements
When applying, please complete all sections of the application form and ensure that you do not leave any gaps in your qualification/work history and that you give details of any periods not accounted for by full time employment, education or training. Forms with missing sections and/or gaps may not be considered. Whitmore High School is committed to safeguarding and promoting the welfare of young people and all staff are expected to share this commitment. Our CP Policy is available on the school’s website www.whitmore.harrow.sch.uk All appointments are subject to an Enhanced Disclosure and Barring Service check and pre-employment checks. Online searches may be completed for shortlisted candidates as part of due diligence checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. Under the Rehabilitation of Offenders Act 1974, this post is listed as an exempted employment. You therefore need to reveal all spent convictions during the recruitment and vetting process.
About this company
Whitmore is a happy, successful school and we are seeking to appoint someone to join our team and make a positive impact on students’ lives. Staff here are supportive, caring and committed to a collaborative approach to teaching and learning. As a new member of staff, you can expect a warm welcome and a wide range of CPD opportunities to develop your practice and career. Our state-of-the-art building provides excellent resources for both staff and students.
After this apprenticeship
Potential permanent role after apprenticeship completion for the right candidate.
Ask a question
The contact for this apprenticeship is:
WHITMORE HIGH SCHOOL
Hayden Dixon (2 i/c IT Support)
office@whitmore.harrow.sch.uk
020 8864 7688
The reference code for this apprenticeship is VAC1000277247.
Apply now
Closes in 23 days (Wednesday 16 October at 11:59pm)
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