Business Administrator Apprentice (Atom Technology Solutions)

Summary

In this role you'll manage documents, schedule meetings, provision licensing, contract management and assist with asset management. Strong organisational skills and proficiency in Microsoft Office required. Opportunities for full-time employment upon completion.

Annual wage

£20,000 a year

Minimum wage rates (opens in new tab)

£20,000-£30,000 DOE

Training course

Business administrator (level 3)

Hours

Monday - Friday. Shifts to be confirmed.

37 hours a week

Possible start date

Monday 7 October

Duration

1 Year 3 Months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The role includes a variety of administration duties with the aim to develop skills and have more responsibility during this Apprenticeship
Answering telephone to internal and external clients in a professional and clear manner regarding any enquiries
Inputting data onto internal systems with accuracy
Administrating routine maintenance contracts
Administration tasks to assist with asset management
License Provisioning
Contract Management

Where you’ll work

18 RIVERSIDE STUDIOS

AMETHYST ROAD

NEWCASTLE BUSINESS PARK

NEWCASTLE UPON TYNE

NE4 7YL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration.

More training information

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Requirements

Essential qualifications

Other in:

5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Team working
Proficient in Word & Excel
Self motivated

About this company

atom. are a modern thinking company who specialist in managed IT services including both cloud and traditional on-premise solutions. Our expertise also covers telecommunications. atom. specialise in Mitel, Microsoft 365 Teams Business Voice and supply all connectivity products. Based in Newcastle we cover the north of England and have another site in Chester. At atom. we are seen as an extension to a client’s business. Our team is so integral to a client providing, IT support and strategies for new and existing services. Our customer “talk first.” approach provides the best support experience available. This focus delivers excellence in every sale, case or project we complete. atom. will never try to sell a one size fits all, everything we offer is bespoke to the customers’ needs.

Company benefits

Unlimited Holidays Scheme (on approval). Health Cash Plan upon completion of probation. Discounted Gym Membership. Overtime paid where applicable.

After this apprenticeship

Opportunities for full-time employment upon completion.

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