Customer Service Practitioner Level 2 Apprentice
K&A Pharmacy
K & A Pharmacy, 292 Old Durham Rd, Deckham, Gateshead NE8 4BQ, NE8 4BQ
Closes in 11 days (Monday 30 September)
Posted on 13 September 2024
Contents
Summary
K&A Pharmacy are offering a unique opportunity for a dedicated individual to become a pharmacy dispenser apprentice where they will receive high quality training and learn a wide array of life long skills. Upon completion of your apprenticeship, you will also receive a qualification in Level 2 Customer Service. This apprenticeship will help you
- Annual wage
- £12,506 a year
- Training course
- Customer service practitioner (level 2)
- Hours
-
Monday - Friday, 9.00am - 5.00pn Shifts may vary
37 hours a week
- Possible start date
-
Monday 7 October
- Duration
-
1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Providing excellent customer service
- General clerical duties
- Serving customers
- Cash handling and using till
- Serving and assisting customers
- Deal with deliveries and orders
- Stock Control and stocktaking
- Deal with enquiries in the shop and via the telephone
- Learning product lines
- Pricing of stock
- Upselling of products and services
- Estimating, pricing and follow up of quotes
Where you’ll work
K & A Pharmacy, 292 Old Durham Rd, Deckham, Gateshead NE8 4BQ
NE8 4BQ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
GATESHEAD COUNCIL
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
- On Point Apprenticeships programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team
- Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success
- Successful completion of this apprenticeship gives you an accredited Customer Service Practitioner Level 2 Apprenticeship qualification
Requirements
Essential qualifications
GCSE or equivalent in:
- Maths (grade 4)
- English (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Punctual
- Initiative
About this company
K&A Pharmacy are a friendly pharmacy based in Low Fell in Gateshead. We are accessible by bus routes and offer excellent customer service. We will support any apprentice who wants to start a career in this industry with the very best experience.
After this apprenticeship
- Progression into full time employment available for a suitable candidate
Ask a question
The contact for this apprenticeship is:
GATESHEAD COUNCIL
The reference code for this apprenticeship is VAC1000276972.
Apply now
Closes in 11 days (Monday 30 September)
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After signing in, you’ll apply for this apprenticeship on the company's website.