Business Administration Level 3 Apprentice

Summary

This is an exciting opportunity for an apprentice to join our Learning and Skills team. At Learning and Skills, we believe that the way to provide outstanding education and support is to ensure we recruit outstanding staff. We work with over 3000 learners every year delivering a range of training programmes across Gateshead so come and join us! You

Annual wage: £12,467.52 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9AM - 5PM
37 hours a week
Possible start date: Tuesday 1 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Be committed to the apprenticeship program and willing to learn from all formal development activities and attend all identified training activities to work towards achieving the apprenticeship.
Work proactively with a mentor to assess areas of strength, development areas, career goals and personal objectives.
Demonstrate a positive, diverse, and inclusive attitude to both internal and external customers and colleagues.
Take ownership for own development and be committed to the exchange of information, including ideas, development, actions, and feedback.
Contribute to the effective running of learning venues.
Operating with accuracy on a variety of internal and external IT and financial systems.
Provide information, advice and guidance to enable learners and employers to make informed decisions.
Collecting, inputting and correcting data and finding specific information using management information systems.
Enrol learners onto learning programmes, arrange payments where required and provide relevant course information.
Support managers and operational staff with information and queries.
Any other responsibilities allocated which are appropriate to the grade of the post.

Where you’ll work

A184, Civic Centre, Regent Terrace, Gateshead

NE8 1HH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GATESHEAD COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

On Point Apprenticeships programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3 Apprenticeship qualification.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4)
English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Team Working

About this company

Gateshead Council Learning and Skills is one of the leading Local Authority Adult and Community Education providers in the North East. We are proud to put our learners and partners at the heart of everything we do, cultivating opportunity that leads to success.

After this apprenticeship

Progression available for a suitable candidate

Ask a question

The contact for this apprenticeship is:

GATESHEAD COUNCIL

The reference code for this apprenticeship is VAC1000276778.

Apply now

Closes in 11 days (Monday 30 September)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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