Ocean Freight Forwarding Logistics Apprentice

Summary

An apprenticeship lasting 18-months within Metro’s operational departments dealing with global freight logistics (in the right circumstances there may be the opportunity to work in more than one area of the business). The chance to learn about what it takes to be a logistics professional and move freight around the world.

Annual wage

£19,000 a year

Minimum wage rates (opens in new tab)

Annual equivalent salary of £19,000. With a pay review after six and twelve months. Rising to an annual salary of £25,000 upon successful completion of the apprenticeship.

Training course

International freight forwarding specialist (level 3)

Hours

Monday to Friday, 8.30am to 5pm.

37 hours a week

Possible start date

Tuesday 1 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

What we offer:

An apprenticeship lasting 18-months within Metro’s operational departments dealing with global freight logistics (in the right circumstances there may be the opportunity to work in more than one area of the business).

The chance to learn about what it takes to be a logistics professional and move freight around the world.

A level 3 apprenticeship International Freight Forwarding Specialist qualification with support from a training provider, who will also provide learner support.

All fees for training will be paid for.

Annual equivalent salary of £19,000. With a pay review after six and twelve months. Rising to an annual salary of £25,000 upon successful completion of the apprenticeship.

A mentor within the department to provide day-to-day support and guidance.

Access to the Metro Training Team for initial induction and on-going training.

Job Role:

Using internal systems to create documentation that will enable the freight to be moved to customer specifications, on time with all the necessary customs and legal documentation, including:

Creating and updating freight bookings
Raise customs documentation to ensure the freight can move from country to country
Collate all documents and distribute them to customers and carriers, as required
Preparing and processing of invoices
Deal with customer requests and queries by telephone and email quickly and efficiently by passing them on to the appropriate colleagues in the department
Contacting customers directly to advise them of planned shipment details
Communicate with departmental colleagues and other Metro staff, ensuring that the messages are clear precise and effective
Accurate & timely reporting to department manager
Take ownership of your training and development so you can continuously improve and develop the skills required by junior freight forwarder

Where you’ll work

2700 The Crescent

Birmingham Business Park

Birmingham

B37 7YE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.

Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.

Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.

Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.

Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.

Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.

Identify and source data from customers, systems or colleagues.

Identify and resolve problems in line with responsibilities.

Create and maintain productive working relationships with internal and external customers.

Adapt communication based on the situation and the audience.

Identify problems outside of limits of responsibility and escalate within company policy.

Communicate in writing, preparing communications on technical matters.

Communicate with others verbally, including internal and external customers.

Air. Use and adapt terminology appropriate to the air freight industry.

Air. Select and use documentation appropriate to the air freight industry.

Ocean. Use and adapt terminology appropriate to the ocean freight industry.

Ocean. Select and use documentation appropriate to the ocean freight industry.

Road. Use and adapt terminology appropriate to the road freight industry.

Road. Select and use documentation appropriate to the road freight industry.