Residential Management Apprentice

SAVILLS (UK) LIMITED

London, EC2M 7EB

Closes on Sunday 3 November

Posted on 16 September 2024

Print

Contents

Summary

Supporting a number of Property Managers in delivering exceptional service to our clients and occupiers of the buildings we are appointed to manage. Our role is to manage client's buildings on their behalf to an exceptional standard, ensuring compliance with all healthy and safety legislation.

Annual wage
£23,500 a year

Minimum wage rates (opens in new tab)

Pay increases will be aligned with your apprenticeship studies.

Training course
Senior housing and property management (level 4)
Hours
Five full days in the office, working hours 9.00am - 5.30pm. One of these days each week will be dedicated to your apprenticeship studies whilst in the office.

37 hours a week

Possible start date

Monday 1 September

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The role will predominantly sit within our Service Charge / Block Management team, supporting a number of Property Managers in delivering exceptional service to our clients and occupiers of the buildings we are appointed to manage. The role we deliver is governed by various statutory legislation, not least the Landlord & Tenant Act 1985.

Working with a number of key clients, our role is to manage buildings on their behalf to an exceptional standard. This ranges from presentational, be it the cleaning standards or physical appearance of the external façade, to operational, in terms of ensuring the building is managed within budget. Additionally, and a vital part of the service we deliver as a business, is ensuring compliance with all healthy and safety legislation.

Working with our property managers, there will be the opportunity for regular site visits, meetings and interaction with both occupiers and our clients. There will also be the need to work with other areas of our business in order to assist us in delivering the service needed. For example, you may work with our ESG and Sustainability teams in order to help implement effective initiatives for our clients and occupiers.

You will make an impact over the course of your apprentice scheme by immersing yourself in the role. The role is wide ranging, encompassing accounting and analytical skills on one hand to interpersonal skills on the other in dealing with people and their homes.

Supporting and working with our property management team will provide you with great experience across a number of key skills. 

Where you’ll work

Finsbury Circus House

15 Finsbury Circus

London

EC2M 7EB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRAINING ASSESSMENT & CONSULTANCY SERVICES LIMITED

Your training course

Senior housing and property management (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Provide leadership in relation to the delivery of excellent customer service in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders.
  • Demonstrate effective and appropriate communication skills, both verbal and written, in order to manage staff, resolve conflict and communicate effectively with clients, customers, stakeholders and/or partner agencies.
  • Lead and work collaboratively with colleagues across the business and in partnership with external organisations to achieve individual, team and business targets.
  • Ensure services meet the needs of vulnerable individuals and groups (including those with complex needs).
  • Undertake data analysis, interrogate,  interpret and disseminate  information using a variety of methods and applications.
  • Influence and negotiate with partners and suppliers.
  • Manage budgets and report on financial performance. Ensure value for money.
  • Demonstrate effective performance management. Take the lead on projects through effective project management.
  • Lead, motivate, manage and develop individuals and teams to ensure excellent services are delivered. Coach, mentor and ensure the well-being of staff.
  • Apply operational and strategic thinking to inform effective decision making to meet individual, team and overall businesses objectives and priorities. Use a flexible and innovative approach to problem solving. Undertake forward planning.
  • Effective use of IT equipment and software.

    • Your training plan

    Senior Housing and Property Management Level 4. On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.

    Requirements

    Essential qualifications

    GCSE in:

    • English and Maths (grade C / Level 4 or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Attention to detail
    • Presentation skills
    • Number skills
    • Team working
    • Word and Excel skills
    • Good written skills
    • Diligent
    • Able to work individually
    • Punctual and reliable
    • Keen and enthusiastic
    • Thirst for knowledge
    • Self-motivated

    About this company

    Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East. Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.

    Company benefits

    £1,000 sign on bonus.

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

    We will provide the full suite of Savills training programme including mandatory health and safety and office training, as well as specific training relevant to your role.

    We ensure that your Continuing Professional Development (CPD) is current and that all staff are fully up to date with changes to legislation and business needs.

    Ask a question

    The contact for this apprenticeship is:

    SAVILLS (UK) LIMITED

    Apprenticeship Team

    apprenticeships@savills.com

    The reference code for this apprenticeship is VAC1000276766.

    Apply now

    Closes on Sunday 3 November

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.