Administrative Support Apprentice

Summary

Are you looking for an Administrative Support Apprenticeship in Darlington? Would you like to join a friendly team and become part of a growing business? If you're an organised individual with an ambitious attitude, this is the perfect career opportunity for you.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm, one day at college.
37 hours a week
Possible start date: Monday 30 September
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Undertake filing tasks
Undertake basic word processing tasks
Undertake and create basic Excel spreadsheets
Respond to and generate social media activity on behalf of Trident Manor
Support content creation across all social media platforms
Maintain contacts database on behalf of Trident Manor
Undertake research activities as directed
Assist colleagues with Social Media and marketing ideas for their projects
Provide administrative support to Consultants
Position to report to the Business Support Officer.
There may be an infrequent requirement to travel to the United Kingdom on official business.

Other details:

Working hours will be as agreed with your line manager, although some flexible working is permitted
Appointment will be subject to the completion of security and background checks
Appointment will be subject to a 3-month probationary period

Where you’ll work

Business Central

Darlington

DL1 1GL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DARLINGTON COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprentice Standard - 4 days with employer and day release at College
Location – Business Central, Darlington DL1 1GL
Working 5 days per week inclusive of 1-day release for study at Darlington College

Requirements

Essential qualifications

GCSE or equivalent in:

English & Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Honesty
Integrity
Team Player
Willing to learn
Confident
Flexibility
Lateral thinker
Mature outlook and nature
Ability to work under pressure

Other requirements

• Proficiency in Microsoft packages (Word/Excel/PowerPoint etc • Additional language skills are a distinct benefit • Knowledge of social media, video recording and analytics

About this company

Trident Manor is an independent risk, security, and crisis management consultancy to national and international clients across a wide range of industries and sectors.

http://www.tridentmanor.com (opens in new tab)

After this apprenticeship

There may be an opportunity to secure a long-term position after successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

DARLINGTON COLLEGE

Nagina Patrai

npatrai@darlington.ac.uk

The reference code for this apprenticeship is VAC1000276757.

Apply now

Closes in 8 days (Friday 27 September at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents