Business Administration Apprentice

Summary

We are currently seeking a motivated and enthusiastic Administration Apprentice to join our team. This is an excellent opportunity for someone looking to kick-start their career in business administration while earning a qualification and gaining hands-on experience in an exciting professional environment.

Annual wage

£9,984 a year

Minimum wage rates (opens in new tab)

Wage to be agreed, depending on applicant.

Training course

Business administrator (level 3)

Hours

Shifts will be 9.00am - 5.00pm, with a 30 minute lunch break. Days to be confirmed.

30 hours a week

Possible start date

Monday 21 October

Duration

1 Year 9 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist with day-to-day administrative tasks, including filing, data entry, and document management.
Use our Management Service Software daily and ensure it is kept up to date.
Answer and direct phone calls, and respond to email inquiries.
Help manage office supplies and ensure stock levels are maintained.
Assist in the preparation of reports, presentations, and correspondence.
Liaise with team members and external contacts to provide administrative support.
Learn and apply company procedures to ensure smooth office operations.
Use of basic accounting skills and use of accounting software (Xero).

Where you’ll work

ROMSLEY POINT

FARLEY LANE

ROMSLEY

BROMSGROVE

B62 0LG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NCG

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be required to attend classes at Kidderminster College one day a week to achieve the level 3 Business Administration Apprenticeship Standard qualification.

Requirements

Essential qualifications

GCSE in:

maths and English (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Self-Confident
Hard Working
Willing to learn

Other requirements

We are based in Romsley Point which is a new office inside a rural location in Romsley. It’s a lovely working environment but has no public transport routes. Please bare this in mind when applying.

About this company

Calztec FM is a forward-thinking organisation in Facilities Management and Air Cooling Sector. We are dedicated to providing exceptional service and innovative solutions for our clients.

Company benefits

- Flexible hours - Staff events - Uniform Provided

After this apprenticeship

Project Management
Accounts
Business Management

Ask a question

The contact for this apprenticeship is:

NCG

Bethany Wigham-Moule

bethany.wighammoule@kidderminster.ac.uk

01562 512098

The reference code for this apprenticeship is VAC1000276745.

Apply now

Closes in 17 days (Monday 14 October at 11:59pm)

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