Payroll Apprentice

Summary

To provide support to the payroll manager and administrator with the day-to-day processing of Payroll related tasks for both UK and Ireland Manually process maternity, sickness, unpaid absence and parental leave information. Enter attachments of earnings from Court Orders, DEA and CSA deductions.

Annual wage: £20,000 a year
Minimum wage rates (opens in new tab)
Training course: Payroll administrator (level 3)
Hours: Monday - Thursday 9am - 5.30pm, Friday 9am - 4:15pm. 45-minutes for lunch each day.
37 hours a week
Possible start date: Thursday 10 October
Duration: 1 Year 8 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Process Ad hoc payments into payroll system such as overtime, commission and bonuses and private mileage deductions
Assist with the “Buy Now Pay Later” process ensuring compliance with company Policy and national minimum wage legislation
Check starters, leavers and personal detail changes
Assist with the administration of Pensions, PAYE and Student Loans
Assist with all enquiries on payroll matters from staff, managers, and third parties such as; Dept for Work & Pensions (DWP), tax offices, courts and Aviva
Assist with exception reporting from the pre-payment run and correct errors
Assist with post payroll activities such as payslip distribution, P45s, 3rd Party payments to the Union and courts
Assist with fleet activities including collating, inputting, and maintaining vehicle information on employee records to ensure accurate benefit information captured
Liaise with car drivers and their managers on the delivery of vehicles to new hires, and the return of leavers’ cars
Creation and reconciliation of payroll reporting as required

Where you’ll work

Grand Union House

Old Wolverton Road

Wolverton Milton Keynes

Buckinghamshire

MK12 5PT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MBKB LTD

Your training course

Payroll administrator (level 3)

Equal to A level

Course contents

gather, analyse and process payroll data and information

resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses

deal with complaints, following processes and escalating complex situations

meet client or customer needs in line with service level agreements

provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking

adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands

select appropriate media for communication etc recognising the advantages and risks related to each method

escalate concerns relating to deadlines in a timely manner, suggesting solutions

use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality

Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services

develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role

use computerised payroll software and spreadsheet packages such as MS Excel

use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)