Personal Assistant Business Administrator Apprentice

Summary

Working in a friendly and fast paced environment, the successful candidate will be providing support to the team at different levels in the process. You’ll be working alongside a team of people who thrive in a busy atmosphere. The warm feel of the staff makes for a great place to work.

Annual wage

£13,312 a year

Minimum wage rates (opens in new tab)

To be reviewed post probation period and at the completion of the apprenticeship scheme if employment continues.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 08.45 - 17.15.

40 hours a week

Possible start date

Tuesday 1 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working in a friendly and fast paced environment, the successful candidate will be providing support to the team at different levels in the process. You’ll be working alongside a team of people who thrive in a busy atmosphere. The warm feel of the staff makes for a great place to work. 

This job role is varied and will not just involve administration you will be involved in monitoring production processes as well as liaising with customers.

General duties including: 

Answering the telephone in a professional and helpful manner  
Responsible for co-ordinating the correspondence from customers
Meeting and greeting customers  
General administrative duties including typing correspondence by e-mail and letter  
Entering data onto internal systems with a high level of accuracy and speed  
Tracking internal projects including results from work flows and testing.
Working with various databases to extract and manipulate information  
Assisting with large mailshots, which will include photocopying and manually folding a large volume of marketing material   
Organising meetings and producing appropriate papers, i.e., agenda and minutes  
Creating presentations using Microsoft PowerPoint  
Stock control; managing stock levels and reordering as and when appropriate  
Assisting the team Secretary/PA with duties as and when required 
Any other duties requested by the line manager

Where you’ll work

JHA Architecture Ltd, West Suite, Lakeside Blvd, Doncaster,

DN4 5PL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DN COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be at North Lindsey College/ Doncaster College where you will access a wide range of facilities on offer
Block release/day release 
You will undertake The Level 3 Business Administration apprenticeship standard

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

You will undertake Functional Skills for English and/or maths if needed 
You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

You must be able to travel to and from work and college. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates

About this company

JHA Architecture, based in Doncaster, provide a comprehensive range of architectural, building surveying and project management services for the construction industry. With extensive experience and expertise in both traditional and modern roles, working with Clients on a vast range of private and public sector projects, our Practice is ideally placed to provide tailored solutions that meet the precise requirements of each individual and project alike

https://www.j-h-a.co.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.

Ask a question

The contact for this apprenticeship is:

DN COLLEGES GROUP

Jamie Herrington

jamie.herrington1@don.ac.uk

The reference code for this apprenticeship is VAC1000276615.

Apply now

Closes in 4 days (Sunday 29 September at 11:59pm)

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