Apprentice IT Technician
South Thames Colleges Group
Kingston upon Thames, KT1 2AQ
Closes in 10 days (Monday 30 September)
Posted on 12 September 2024
Contents
Summary
This is a varied IT support role, predominately supporting staff and students at Kingston College. As an Apprentice IT Technician, you’ll provide technical support to ensure the availability of services across all of the technologies used by the Colleges.
- Annual wage
- £16,000 a year
- Training course
- Information communications technician (level 3)
- Hours
-
Monday - Friday 9-5pm
35 hours a week
- Possible start date
-
Monday 14 October
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
This is a fantastic opportunity for anyone looking to begin a career in IT. All that we ask is that you are enthusiastic and understand the role and purpose of IT support and can be flexible to meet the needs of the role. You will have a strong customer focus, excellent communication skills and be able to generate innovative solutions to problems.
You will work as part of the IT Operations Team;
- Maintaining the smooth and efficient operation of end-user computer equipment (including desktop and mobile devices) through effective installation, configuration, performance management and trouble-shooting, within defined service level agreements.
- Monitor the performance of computer equipment, identifying faults and taking actions to maintain stable performance of networked devices.
- Assist in maintaining audio-visual equipment, printers and scanners as well as other peripheral devices.
Where you’ll work
Kingston College, Kingston Hall Road
Kingston upon Thames
KT1 2AQ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SOUTH THAMES COLLEGES GROUP
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
To meet the requirements of the Level 3 Information Communications Technician apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
- Formal training, including online learning and internal learning events
- 1-2-1s with your coach and line manager
- Observing and shadowing colleagues
- Writing up learning reflections for your portfolio
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- IT skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
Other requirements
We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve. Please note that from time to time, you may be required to attend other sites.
About this company
The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.
After this apprenticeship
On successful completion of the apprenticeship the apprentice may be offered a full time role.
Ask a question
The contact for this apprenticeship is:
SOUTH THAMES COLLEGES GROUP
The reference code for this apprenticeship is VAC1000276523.
Apply now
Closes in 10 days (Monday 30 September)
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After signing in, you’ll apply for this apprenticeship on the company's website.