IT Support Apprenticeship
OPEN NETWORK SERVICES LTD
Sheffield, S35 2PH
Closes in 21 days (Sunday 13 October)
Posted on 12 September 2024
Contents
Summary
Open Network Services are looking for their next IT apprentice to join their ever-growing team. Offering fantastic progression opportunities upon successful completion of the Level 3 apprenticeship, this is not a role that will be round for long.
- Annual wage
- £14,000 a year
- Training course
- Information communications technician (level 3)
- Hours
-
Monday to Friday, 9.00am - 5.00pm, some flexibility with start and finish times.
37 hours a week
- Possible start date
-
Monday 14 October
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Liaising with end users and booking couriers.
- Accurately updating IT systems for incoming and outgoing goods to maintain accurate, up to date stock inventory and hardware asset management.
- Disposal of IT equipment in accordance with Waste Electric and
- Electronic Equipment (WEEE) Regulations 2013.
- Following Software Asset Management guidelines and processes.
- Providing advice, guidance and assistance on all IT devices set up and operation.-This will be troubleshooting any issues that come up when setting up devices, this being both software and hardware, then fixing the issues such as hardware faults (opening up the machines and replacing parts) and software issues.
- Contact end users via the available channels and can explain technical information to users in non-technical terms.
- Self-audit all work and ensure it meets all applicable technical and operational quality standards.
Where you’ll work
Unit 2, Park Square
Thorncliffe Park Estate, Newton Chambers Road, Chapeltown
Sheffield
S35 2PH
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BALTIC TRAINING SERVICES LIMITED
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
- In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Team working
- Flexibility
About this company
At the core of the business are their guiding principles: exceptional customer service, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range of services, including network security, professional services, web design, and networking solutions – making this role your gateway to a world of opportunities!
Company benefits
23 days holidays plus 8 days bank holidays Engaging quarterly team building activities Progression onto the Level 4 Network Engineer programme
After this apprenticeship
- Progression onto the Level 4 Network Engineer programme
Ask a question
The contact for this apprenticeship is:
BALTIC TRAINING SERVICES LIMITED
Shane Ward
shane.ward@balticapprenticeships.com
07462617506
The reference code for this apprenticeship is VAC1000276470.
Apply now
Closes in 21 days (Sunday 13 October)
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After signing in, you’ll apply for this apprenticeship on the company's website.