Administration Apprenticeship

Summary

A fantastic opportunity is available at Homespace Direct in Cheadle Heath. A Level 3 Administration Apprentice and the chance to join this small, but rapidly expanding team.

Annual wage

£13,520 a year

Minimum wage rates (opens in new tab)

From £260.00 per week to begin (depending on age/experience etc.)

Training course

Business administrator (level 3)

Hours

Monday to Friday Shifts to be confirmed

30 hours a week

Possible start date

Monday 11 November

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

· Preparing new products for listing on various channels ensuring 100% accuracy and giving all relevant information

· Various administrative duties

· Controlling social media channels

· Completing end of day order dispatching and checking

· Answering customer queries via email and telephone regarding order queries and product information

· Checking supplier invoices ensuring the correct prices have been charged

· Liaising with suppliers regarding products and deliveries

· Using Excel to analyse data

· Writing accurate product descriptions to load on to selling platforms like Ebay, Amazon, and own website

· Editing photo’s as and when necessary

· As you learn more about the business and its processes, you will be involved in the areas of margin reporting, researching new products and platforms, and look at areas such as operational efficiency, looking at keywords and what drives sales

Where you’ll work

Unit B

Orion Business Park

Cheadle Heath

Stockport

SK3 0RT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

1ST2 ACHIEVE TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

All training will take place at the workplace via tutor-led monthly sessions from 1st2 Achieve Training Ltd.

Requirements

Essential qualifications

GCSE in:

Minimum of 5 GCSEs, including Maths and English (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Administrative skills
Logical
Team working
Initiative

Other requirements

Someone who would like to start and learn about the business and develop as the business grows and develops

About this company

We have brought over 40 years of textiles experience to the internet. It is something we live and breathe and we have built a strong reputation for quality and customer experience. Our management team have held senior finance and commercial posts with some of the UK’s biggest and most established high street retailers and mail order companies.

https://www.homespacedirect.com/about-us/ (opens in new tab)

Company benefits

Company pension

After this apprenticeship

Possible progression within the company and progression onto the next level apprenticeship

Ask a question

The contact for this apprenticeship is: