Sales Development Representative Apprentice (Cornerstone Business Solutions)

Summary

We’re actively seeking someone happy to pick up the phone, prospecting new clients and sell our amazing IT services & products to them with honesty and integrity. You have the opportunity to develop yourself on the phone, out in the field, on joint visits with our consultants, and also manage some of our existing client base.

Annual wage

£15,000 a year

Minimum wage rates (opens in new tab)

Salary: £15,000 to £20,000 DOE plus £400 monthly car allowance (after 3 months) Commission: First year realistic OTE in excess of £36,000

Training course

IT technical salesperson (level 3)

Hours

Monday to Friday. Shifts to be confirmed.

37 hours a week

Possible start date

Monday 21 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Making outbound calls to prospects and following up via email.
Book virtual or face to face appointments with prospective/existing clients.
Proactively identify and pursue new business opportunities.
Develop and maintain a robust sales pipeline through lead generation.
Respond to client inquiries with detailed and accurate information.

Where you’ll work

MAP HOUSE

3 GEORGE STEPHENSON COURT

OFF WESTLAND WAY

PRESTON FARM

TS18 3TG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

FIREBRAND TRAINING LIMITED

Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.

Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.

Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.

Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks

Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.

Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.

Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.

Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors

Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.

Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.

Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.

Logical and creative thinking skills

The ability to interact effectively and professionally with a range of different types of customer

Ability to think analytically and to solve problems

Ability to work independently and to take responsibility

Ability to work with a range of internal and external people

Ability to communicate effectively in a variety of situations

Ability to operate in a secure manner

Your training plan

Training schedule has yet to be agreed. Details will be made available at a later date.

More training information

Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.

Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship:

Microsoft Certified Azure Fundamentals (AZ-900)
Microsoft Certified 365 Fundamentals (MS-900)
Masterclass 1 – Engaging the Customer
Masterclass 2 - Negotiation Skills
Masterclass 3 – Becoming the next top seller

Key areas covered are:

Communication skills
Customer service
IT Infrastructures
Effective Sales Techniques (Negotiation, Objection Handling & Closing)
Data Security
Problem Solving
Project Management

Requirements

Essential qualifications

Other in:

5 GCSE's including English Language and Maths (grade (A*-C/9-4 or equivalent))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Confident on the phone
Strong motivation
Target driven
Structered
Honesty & Integrity
Proactive and can-do attitude
Works well in a team
Progress in a sales career

About this company

Cornerstone Business Solutions are a multi award winning IT services business based in the Northeast of England. We pride ourselves on our levels of customer service and have brought back true service values to the industry. Cornerstone Business Solutions follow a tried and tested process designed to dovetail our services with our client’s unique business needs.

After this apprenticeship

Offers a permanent role upon completion of the apprenticeship depending on performance.

Ask a question

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