Data Administration Apprentice

Loantube

London, W6 7NL

Closes on Thursday 31 October

Posted on 12 September 2024

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Summary

LoanTube is seeking a talented, motivated, and hard-working apprentice to join our team. You'll be in charge of sales support, client assistance, and various administration tasks. This is an excellent opportunity for someone who enjoys working in a team to deliver top-notch customer service.

Annual wage
£18,000 a year

Minimum wage rates (opens in new tab)

Training course
Data technician (level 3)
Hours
Monday - Friday 9:00am - 6:00pm

40 hours a week

Possible start date

Friday 1 November

Duration

1 Year 5 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Respond promptly and courteously to telephone calls and emails related to customer support, as well as the processing of new business leads and opportunities.
  • Log client service-related activities to ensure a comprehensive record of interactions and maintain accurate and up-to-date client records and database applications.
  • Analyse data and market trends to contribute valuable insights.
  • Conduct research, actively contributing to the company's overall outputs.
  • Assist in digital document management and scanning activities.
  • Support marketing and brand awareness initiatives, including the development and delivery of key seasonal client campaigns.
  • Assisting in HR recruitment processes, including preparing job posts, screening and interviewing candidates
  • Collaborate with the Senior Management Team to compile weekly KPIs.
  • Provide feedback on office efficiency and suggest potential improvements.

Where you’ll work

184 Shepherds Bush Road

London

W6 7NL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOLVEWAY LIMITED

Your training course

Data technician (level 3)

Equal to A level

Course contents
  • Source and migrate data from already identified different sources.
  • Collect, format and save datasets.
  • Summarise and explain gathered data.
  • Blend data sets from multiple sources and present in format appropriate to the task.
  • Manipulate and link different data sets as required.
  • Use tools and techniques to identify trends and patterns in data.
  • Apply basic statistical methods and algorithms to identify trends and patterns in data.
  • Apply cross checking techniques for identifying faults and data results for data project requirements.
  • Audit data results.
  • Demonstrate the different ways of communicating meaning from data in line with audience requirements.
  • Produce clear and consistent technical documentation using standard organisational templates.
  • Store, manage and distribute in compliance with data security standards and legislation.
  • Explain data and results to different audiences in a way that aids understanding.
  • Review own development needs.
  • Keep up to date with developments in technologies, trends and innovation using a range of sources.
  • Clean data i.e. remove duplicates, typos, duplicate entries, out of date data, parse data (e.g. format telephone numbers according to a national standard) and test and assess confidence in the data and its integrity.
  • Operate as part of a multi-functional team.
  • Prioritise within the context of a project.
  • Source and migrate data from already identified different sources.
  • Collect, format and save datasets.
  • Summarise and explain gathered data.
  • Blend data sets from multiple sources and present in format appropriate to the task.
  • Manipulate and link different data sets as required.
  • Use tools and techniques to identify trends and patterns in data.
  • Apply basic statistical methods and algorithms to identify trends and patterns in data.
  • Apply cross checking techniques for identifying faults and data results for data project requirements.
  • Audit data results.
  • Demonstrate the different ways of communicating meaning from data in line with audience requirements.
  • Produce clear and consistent technical documentation using standard organisational templates.
  • Store, manage and distribute in compliance with data security standards and legislation.
  • Explain data and results to different audiences in a way that aids understanding.
  • Review own development needs.
  • Keep up to date with developments in technologies, trends and innovation using a range of sources.
  • Clean data i.e. remove duplicates, typos, duplicate entries, out of date data, parse data (e.g. format telephone numbers according to a national standard) and test and assess confidence in the data and its integrity.
  • Operate as part of a multi-functional team.
  • Prioritise within the context of a project.

    • Your training plan

    Expected Apprenticeship Duration: 14 months + 3 months EPA to gain the Data Technician Level 3 Apprenticeship Qualification.

    Training will be typically 1 day a week, and will be a blend of eLearning and classroom training based on:

    • CompTIA Data+
    • CompTIA/TestOut Pro Certified Microsoft Excel
    • Microsoft Power BI
    • Training Biweekly classes (length 3 hours) alternating between
    • Data+ and Excel/Power BI (NB: Exams optional).

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade 4)
    • Maths (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Creative
    • Initiative
    • Non judgemental
    • Patience

    About this company

    LoanTube isn't just a FinTech company – it's the go-to loans marketplace for all of the UK. Launched in 2019, we're a UK-based, FCA-authorised credit broker, especially focused on championing the underserved. In just five years, we've become a leading tech-driven personal loans marketplace, processing over 5,000 applications daily. Our groundbreaking platform connects you with the right lenders in seconds. We prioritise transparency and fairness, ensuring you only see real, in-principle approved loan offers with transparent APRs. What you see on LoanTube is what you get!

    https://www.loantube.com/ (opens in new tab)

    After this apprenticeship

    We believe in developing our talent internally and have a clear and personalised progression route for each of our employees.

    Ask a question

    The contact for this apprenticeship is:

    SOLVEWAY LIMITED

    Catherine

    catherinewingrove@solveway.co.uk

    The reference code for this apprenticeship is VAC1000276268.

    Apply now

    Closes on Thursday 31 October

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.