DAF Business Administration Apprenticeship - Huddersfield – Find an apprenticeship

Summary

Working in an approved DAF office, the Apprentice will train in a number of areas including improving customer relations, monitoring and dealing with customer problems and fundamental vehicle knowledge.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm (40 hours); may include Saturdays.
40 hours a week
Possible start date: Sunday 1 December
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks:

Working in the After Sales Service Team
Opening and reading mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects

Where you’ll work

Unit 2, Bradley Junction Industrial Estate

Leeds Road

Huddersfield

HD2 1UR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SKILLNET LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Apprentices will be working and will be trained within the office environment and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course. An Apprentice’s training includes:

Industry recognised framework qualification.
Functional Skills (IT, English and maths)
VCQ Level 3 in Business Administration
Vocational related qualification (technical certificate)

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths & English (grade 4-9/C-A*)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills

About this company

Motus Commercials is the largest independent commercial vehicle dealer group in the UK and the largest DAF trucks dealer group in the world. We have several manufacturer partners and we represent their brand from sites across our network. Motus Commercials provides new and used sales, genuine and TRP all-makes parts and servicing support for DAF trucks, VW Commercial vans, Ford vans, Fiat Professional vans, Isuzu pick-ups and Maxus vans. We are committed to supporting HGV and LCV operators to the highest standards to maximise vehicle uptime, with many of our locations offering extended opening hours for flexibility that fits your needs. We also have many ATF sites that can carry out DVSA MOT tests on commercial vehicles.

https://www.motuscommercials.co.uk/ (opens in new tab)

After this apprenticeship

DAF believes in providing an extensive, high quality Apprenticeship which gives their Apprentices the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and with such a wide range of skills instilled, an Apprentice can move into any other area of the motor industry from motorsport.

Ask a question

The contact for this apprenticeship is:

SKILLNET LIMITED

Jamie Rogan

jamie.rogan@skillnet.org.uk

01923216165

The reference code for this apprenticeship is VAC1000276259.

Apply now

Closes on Saturday 30 November

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DAF Business Administration Apprenticeship - Huddersfield

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