Sales and Technical Apprentice

Summary

A small independently owned business at forefront of specialty printing and imaging products, Looking for an adaptable person to learn and grow in developing strong relationships, take on the challenge of learning technical/complex products/applications, determination to succeed and achieve growth, business development and marketing activities.

Annual wage: £16,000 a year
Minimum wage rates (opens in new tab)
Training course: IT technical salesperson (level 3)
Hours: 37.5 hours per week, 09.00 - 17.30. Days to be confirmed.
37 hours a week
Possible start date: Monday 14 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Engage in the sales process and assist in business development.
Provide excellent customer service and guide customers through their journey with us.
Learn and understand the unique applications and technology specific to our industry.
Build and maintain relationships with customers, understanding their needs and how our products can help them excel.
Think critically about the synergies between our products, customers, and business development opportunities.
Be proactive in your learning, both through our apprenticeship program and through self-study.
A passion for learning and developing new skills in sales, customer service, and print technology.
A keen interest in specialty print products and their applications.
A passion for developing excellent communication and interpersonal skills (with our help) to build strong relationships with customers.
A proactive and self-motivated attitude, with the ability to learn independently.
A willingness to grow and contribute to the success of a small, independent business and be part of a friendly and willing team.
Full support in your personal and professional development.
Training in sales, customer service, and the technical aspects of our products.
Hands-on experience in a growing company that leads the way in eco-friendly, innovative print solutions.
A welcoming and collaborative work environment.
Ongoing support alongside the apprenticeship program to help you succeed in your role.

Where you’ll work

Vale House

Vale Street

Bolton

BL2 6QF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MERCURI INTERNATIONAL (UK) LIMITED

Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.

Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.

Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.

Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks

Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.

Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.

Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.

Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors

Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.

Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.

Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.

Logical and creative thinking skills

The ability to interact effectively and professionally with a range of different types of customer

Ability to think analytically and to solve problems

Ability to work independently and to take responsibility

Ability to work with a range of internal and external people

Ability to communicate effectively in a variety of situations

Ability to operate in a secure manner

Your training plan

The apprenticeship includes regualar 121 sessions with your nominated learning and development coach, some virtual F2F sessions and if prior agremeent is made F3F sessions and classroom days.

More training information

IT Technical salesperson L3 (Equal to two A levels)

You will be undertaking the IT Sales Level 3 Programme, which will be delivered to you by Mercuri International UK
GCSE or Functional Skills in maths and English, required
Mercuri are Global Leaders in Sales and Leadership Training and a Business Improvement Consultancy.

The duration of the programme is approximately 12 months. Training is delivered through a series of workshops, online learning and coaching through 1:1 sessions with your nominated learning and development coach.

The training and theory are designed to be relevant and applicable to your day-to-day role, it will challenge you and push you to achieve excellence.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade C/4)

Desirable qualifications

GCSE in:

Science (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

Our focus is on delivering premium-quality products that help our customers excel in their delivery in their respective industries, with pioneering fabrics Phototex and Liquid-Lamination. At the center of the core of the business is good working relationships both externally with suppliers and customers but also within the small team we enjoy as a hardworking, willing and adaptable group that enjoys the team spirit and employee care that we endorse strongly. To master our rather specialist markets, customers and challenges of specialty products we are looking for an adaptable person to work, learn and grow with us in developing strong relationships with our customers, take on the challenge of learning the technical and sometimes complex nature of our products and applications, but also the determination to succeed and help the business grow. As well as business development you will also be involved in our marketing activities. You will have the benefit of on site training with other experienced members of the team. You will need to have an adaptable and be prepared to be an excellent communicator and contributor to the team and take responsibilities hands on, as you develop and grow. We are seeking a motivated and enthusiastic Apprentice to join our team. This is a fantastic opportunity to gain hands-on experience in sales, business development, and customer service inside a dynamic, fast-paced environment. You will be working closely with our team to support customers who appreciate the premium quality of our products and rely on them to achieve their goals. Key Responsibilities: - Engage in the sales process and assist in business development. - Provide excellent customer service and guide customers through their journey with us. - Learn and understand the unique applications and technology specific to our industry. - Build and maintain relationships with customers, understanding their needs and how our products can help them excel. - Think critically about the synergies between our products, customers, and business development opportunities. - Be proactive in your learning, both through our apprenticeship program and through self-study. What We’re Looking For: - A passion for learning and developing new skills in sales, customer service, and print technology. - A keen interest in specialty print products and their applications. - A passion for developing excellent communication and interpersonal skills (with our help) to build strong relationships with customers. - A proactive and self-motivated attitude, with the ability to learn independently. - A willingness to grow and contribute to the success of a small, independent business and be part of a friendly and willing team. What We Offer: - Full support in your personal and professional development. - Training in sales, customer service, and the technical aspects of our products. - Hands-on experience in a growing company that leads the way in eco-friendly, innovative print solutions. - A welcoming and collaborative work environment. - Ongoing support alongside the apprenticeship program to help you succeed in your role.

About this company

Landor are market leaders in sustainable, quality and durable solutions and services for Retail, Display, Print, Art, Events, and visual communications, their products are innovative and eco friendly, the liquid lamination Coatings protects and enhances prints and the Phototex peel and stick fabrics remove and reposition without damaging.

https://www.landoruk.com/ (opens in new tab)

After this apprenticeship

The sales apprentice will grow within the business and contribute to the success of the company and be part of a friendly and willing team, this role for the succesful applicant will be permanant.

Ask a question

The contact for this apprenticeship is:

MERCURI INTERNATIONAL (UK) LIMITED

Bernadette Stone

bernadette.stone@mercuri.co.uk

07552529792

The reference code for this apprenticeship is VAC1000276249.

Apply now

Closes in 17 days (Monday 7 October at 11:59pm)

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