Talent Resourcing Apprentice

Summary

Working directly with the Head of People, Talent & Culture you’ll work to ensure there is a Pipeline of suitable talent to support all ZTPs recruitment needs, ensuring all systems and processes are fit for purpose.

Annual wage: £18,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday shifts 8am to 5pm OR 9am to 6pm
40 hours a week
Possible start date: Monday 21 October
Duration: 1 Year 5 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

DAY to DAY, you will….

Manage job boards, adverts and applications; conducting initial phone or video interviews

Write and post all job adverts, assist with creation of JD’s/Person specs, follow up right to work checks/references

Manage the JML process @ ZTP. (Joiners, Movers & Leavers)

Deliver the onboarding programme for all new starters; including induction, ordering home office equipment and setting expectations for all new hires

Support with the offboarding process for employees leaving ZTP, return of home office equipment, exit interviews, end of employment letters and internal communications

Coordinate company events and attend when required

Ensure and maintain confidentiality across all areas of HR

Keep up to date with latest HR trends

Ensure all Recruitment & JMP Planners are up to date and maintained

Maintain accurate and up to date Human Resource files, records, and documentation

Collaborate with team across the organisation to support their recruitment needs

Where you’ll work

THE CURSITOR

38 CHANCERY LANE

LONDON

ENGLAND

WC2A 1EN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CT SKILLS LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

HOW does the Apprenticeship work?

· WORK Full Time, PAID Full Time

· 1-2-1 Monthly Sessions (via Teams) with your dedicated Tutor (NO college!) to study KEY MODULES:

o The Organisation & Policies, Legislation & Regulation, Role Fundamentals, Stakeholders & Business Fundamentals & Processes

· 6 hours a week Apprenticeship Study Time, IN work time!

· Regular PROGRESS Reviews with your Tutor & Manager

· Final Assessment(s) inc. multiple choice tests, projects & presentations

Requirements

Essential qualifications

GCSE in:

ENGLISH (grade 4)
MATHS (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

This role will be hybrid, and with ZTP having offices in both Birmingham and London, applications will be considered for both locations.

About this company

ZTP is a rapidly expanding and highly successful energy consultancy and software company. Working with a growing number of clients, ZTP offers industry leading energy management and purchasing software solutions Trace and Kiveev (both designed and built-in house). ZTP helps its clients play their part in the fight against climate change, enabling them to firstly see their energy consumption, monitor, control, and reduce.

https://www.ztpuk.com/ (opens in new tab)

After this apprenticeship

You will have an opportunity to develop within the Talent / HR team, becoming a specialist, or more senior.

Ask a question

The contact for this apprenticeship is: