Sales Apprentice

Summary

We are looking for a self-motivated, ambitious individual to join a fast-paced team. The role will be office based initially but may become field based, exploring business development opportunities including cold calling, assisting in maintaining the existing customer base. Supporting the current Sales Team with back-office paperwork/quoting etc.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Sales executive (level 4)
Hours: Monday - Friday, between 9.00am and 5.00pm.
40 hours a week
Possible start date: Monday 7 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working for this growing and fast paced company, you will be offered a thorough grounding in all aspects of the business and every aspect of the sales process.

You will be full supported to grow and expand your knowledge.

Your role will include:

Exploring and pursuing business development opportunities including cold calling
Assisting in maintaining the existing customer base
Supporting the current Sales Team with back-office paperwork/quoting etc.
General office-based duties
Pump selection and application
Be an ambassador for the company and its values

Where you’ll work

UNIT 9 BROOKFIELD BUS PK

MUIR ROAD

AINTREE

LIVERPOOL

L9 7AR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MERCURI INTERNATIONAL (UK) LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.

Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.

Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.

Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.

Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.

Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.

Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.

Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.

Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.

Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.

Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

You will be undertaking the Sales Executive Level 4 qualification, this will be delivered to you by Mercuri International UK, Mercuri are Global Leaders is Sales and Leadership Training, and are a Business Improvement Consultancy
The duration of the programme is approximately 18 months in duration
Training is delivered through a series of themed workshops, live virtual learning (VILT), coaching through 1:1 session with your nominated coach who will support you for the duration of your journey, we support with directed online learning and face to face training when we are able
The training and theory are designed to be relevant and appliable to your day-to-day role, it will challenge you and push to you achieve excellence in performance

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade C / 4 and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working
Initiative

Other requirements

You will receive 21 days holiday plus bank holidays. Company Christmas shutdown. Free parking on site. Free tea and coffee.

About this company

Pump Logic Limited is a forward-thinking engineering firm based in Liverpool specialising in the sales, service, repair and installation of all types/brands of pumps, motors and ventilation. As part of a larger group, Pump Logic is the UK arm of EFAFLU Pumps and Ventilation. All EFAFLU products for the UK market are imported through Pump Logic and distributed through our network of customers nationwide.

After this apprenticeship

Pump Logic are a small but progressive company, they are growing and see the Sales Apprentice as being at the heart of their growth, their ethos is to share the success and reward that growth, they offer a personalised commission, the salary structure is competitive and will reflect your experience, ability and age
When opportunities arise for progression, the company look towards internal promotion

Ask a question

The contact for this apprenticeship is:

MERCURI INTERNATIONAL (UK) LIMITED

Bernadette Stone

Bernadette-stone@mercuri.co.uk

07552529792

The reference code for this apprenticeship is VAC1000276216.

Apply now

Closes in 16 days (Saturday 5 October at 11:59pm)

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