Business Admin Apprenticeship

Summary

As an Administration Assistant at THRIVE CIC you will be a key member of our administrative team working between our office spaces across both bases in Hindley. If you’re looking to develop your skills and grow, then we have an exciting job opportunity here at THRIVE CIC just for you!

Annual wage: £11,648 to £20,820.80 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 4.00pm (additional time may include Staff team meetings, full staff training and staff development meetings)
35 hours a week
Possible start date: Tuesday 1 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To build rapport and good relationships with people who come to THRIVE
To be familiar with and work within the organisation and the service’s values policies and procedures, maintaining records and reports accordingly
To attend and participate in team meetings, supervisions, appraisals and training as requested and required by your Manager
To follow best practice guidance regarding Safeguarding, Care Standards Act, Domiciliary Care, Health and Safety and managing risks legislation to promote independence
To undertake such additional duties appropriate to the post and to support the organisation’s wider goals by working flexibly across the organisation from time to time as determined by your manager
To support anti-discrimination policies and procedures and promote equality of opportunity at all times
From time to time, there will be elements of supporting thrive members within sessions/activities

Where you’ll work

HINDLEY BUSINESS CENTRE

PLATT LANE

HINDLEY

WIGAN

WN2 3PA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WIGAN AND LEIGH COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard
Training will be ran by Wigan and Leigh College but all training is done in the work place

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Math (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

Other requirements

Lives in and around the Wigan Borough.

About this company

THRIVE CIC specialise in providing an alternative quality service, offering opportunities for people aged 16 plus with support needs, enhancing life skills and strengthening quality of life through positive thinking and creative activities. We are split over 2 bases in the heart of the Hindley community: Hindley Business Centre on Platt Lane and The Old Bank, 111 Market Street, Hindley. We provide a wide range of activities and offsite community placements with our members.

After this apprenticeship

To complete your apprenticeship with us and to apply for any future administrative roles within Thrive CIC

Ask a question

The contact for this apprenticeship is:

WIGAN AND LEIGH COLLEGE

Gabriella

g.may@wigan-leigh.ac.uk

The reference code for this apprenticeship is VAC1000276203.

Apply now

Closes in 6 days (Thursday 26 September at 11:59pm)

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