Apprentice Administrator

Summary

VP Forensics are in a position to recruit an apprentice administrator to join the team that support the recruitment process for support workers and qualified nurses. If you are thorough, methodical with a can do attitude, this will be a great apprenticeship for you to gain a good understanding of both administration and recruitment.

Annual wage: £13,468 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm
37 hours a week
Possible start date: Monday 7 October
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To carry out administration duties for the branch, including faxing, photocopying, answering the telephone, franking mail, writing letters
To carry out duties required by the finance department, including timesheets, expenses, mileage and sending out payslips
To support the company’s recruitment process for candidates from initial contact to staff being able to work
To help expand the candidate database by establishing where there is a need for recruiting new staff, to recruit and advertise in accordance with the branch budget
To work towards KPI’s and follow targets and objectives
To screen prospective support workers as part of the recruitment process
To arrange induction and training courses for new candidates and existing staff to ensure all training is up to date
To ensure all relevant checks for staff are kept up to date, for example DBS, annual updates, and that the Aspire system is up to date with all relevant information
To set up new candidates on the Aspire system with all the relevant information, training details, skills and experience etc.
To send out welcome packs and ID badges to all new candidates
To develop an understanding of the principles of the systems and procedures of the business and to follow these always
To be able to accurately identify and manage risk to self and others
To contribute to activities in order to develop the business e.g. contributing to the company’s website, creating and distributing newsletters, undertaking appropriate networking opportunities etc.
To manage and disseminate all communications to necessary parties in an appropriate and timely manner
To ensure that files for field staff meet all regulatory requirements including CQC standards and NHS buying solutions and to notify the General Manager of any concerns and actions taken
To pass any complaints to the Manager or, in her absence, the Managing Director to be investigated
To ensure that all activities conducted within the business are in harmony with its strategic and financial goals
To be an effective communicator at all levels, both within and outside the business
To be thoroughly professional always, working by example, and, inspiring and influencing others to do the same
To be an effective team player who achieves successful results through forward planning, efficient organisation of work, meeting objectives and working with others
To build strong rapport with fellow team members
To develop proactive problem-solving skills and use them daily with other members of the team
To ensure that own knowledge remains abreast of Industry Best Practice Requirements, e.g. CQC regulations, DBS and any new legislation or regulations which come into force. This includes employment, health and safety, statutory and contractual. This will be supported by the Branch Administrator and Management Team
To ensure full compliance with statutory legislation for the company and site regulations or guidelines
To ensure that all quality issues are adequately addressed in line with the quality standards, audits, and company policies
To take a full and active role in your own supervision and appraisal process including the consideration of your developmental needs and the setting and meeting of any objectives

Where you’ll work

UNIT 11

H2O BUSINESS UNITS LAKE VI

ANNESLEY

NOTTINGHAM

NG15 0HT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST NOTTINGHAMSHIRE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

You will experience a blended learning model
You will gather learning evidence, journals and off-the-job records using your e-portfolio
This is predominantly a work based programme which means that your learning will take place on the site of your employment and within your contracted working hours
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our Derby Road campus (NG18 5BH)
Monthly tutorials are held via Microsoft Teams

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Logical
Team working
Initiative

About this company

VP Forensic is a leading nationwide health and social care provider with over 15 years experience working with people with support needs including brain injuries, physical disabilities, mental health difficulties and learning disabilities. The aim of VP Forensic is to improve an individuals quality of life, enabling them to live a life that is as fulfilling and functional as possible according to their own values and aspirations, whilst ensuring their health and wellbeing.

http://vpfn.co.uk (opens in new tab)

After this apprenticeship

Upon successful completion of your apprenticeship there may be further opportunities for you to progress your career and learning with this employer

Ask a question

The contact for this apprenticeship is:

WEST NOTTINGHAMSHIRE COLLEGE

Violet

apprenticeships@wnc.ac.uk

01623 900798

The reference code for this apprenticeship is VAC1000276156.

Apply now

Closes in 10 days (Monday 30 September at 11:59pm)

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