Office & Administration Apprentice

Summary

We are currently seeking a highly organised and tech-savvy Office & Admin Apprentice to join our head office team and play a pivotal role in ensuring the efficient operation of our office and company administration. The Apprentice, will be responsible for overseeing various administrative tasks essential for the smooth functioning of our business.

Annual wage: £11,980.80 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Apprenticeship, Monday-Thursday 9am to 5.30pm. Friday 6 hours for training. 1 hour unpaid lunch.
36 hours a week
Possible start date: Monday 21 October
Duration: 1 Year 2 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Your role will encompass agency administration, procurement, supplier management, office supplies management, meeting and travel coordination. This is an exciting opportunity to learn about key business and administration functions within a global and growing
transformation consultancy.

Key Responsibilities:
Office Management and Administration:
● Maintain and organise company records and files.
● Manage office access and security protocols.
● Handle incoming and outgoing mail and packages.
● Maintain an organised and efficient office environment.
● Manage inventory of office supplies, including snacks, stationery, and equipment.

●Place orders for replenishment as needed.

● Keep track of expenses related to office supplies and snacks.
● Assist with preparation of client proposals and presentations.
● Provide ad hoc support to the leadership team.
● Build and maintain relationships with office suppliers and service providers.
Meeting and Travel Coordination:
● Schedule meetings, conferences, and appointments for team members.
● Coordinate travel arrangements, including booking flights, hotels, and transportation.
● Prepare meeting rooms with necessary equipment and materials.
● Organising engagement activities (e.g. virtual and in-person socials, organising employee appreciation gifts - Christmas hampers, Easter gifts etc).

This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.

Where you’ll work

Office 403, 29 Lincoln's Inn Fields

London

WC2A 3EG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

C.M.S. VOCATIONAL TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:

Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment. This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.

Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.

Requirements

Essential qualifications

GCSE in:

English (grade C/4 or above)
Math (grade C/4 or above)

Desirable qualifications

GCSE in:

IT (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Initiative
Flexible
Effective communicator
Interest in pursuing a career
Excellent oral and written

Other requirements

Ensure you can travel into the office on a daily basis.

About this company

Chesamel was founded with a simple goal; to help business leaders focus on sustained growth and development by finding scalable solutions to resource management challenges, marketing and business transformation. Since our launch in 2008, we have always put our employees’ and clients’ interests first so that we are able to solve business problems by combining people, technology, marketing and bold ideas.

https://chesamel.com/ (opens in new tab)

After this apprenticeship

Upon completion of the Apprenticeship, the role will be reviewed for a permanent position.

Ask a question

The contact for this apprenticeship is:

C.M.S. VOCATIONAL TRAINING LIMITED

Mandy Hodson

mandy.hodson@cmsvoc.co.uk

01924614523

The reference code for this apprenticeship is VAC1000276099.

Apply now

Closes in 12 days (Tuesday 1 October at 11:59pm)

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