IT Support Technician Apprentice
Moore South LLP
UK, PO19 8DJ
Closes in 8 days (Friday 27 September)
Posted on 12 September 2024
Contents
Summary
Are you looking to build a long-term career in ICT? Then look no further! Start your career today with a level 3 ICT apprenticeship with Moore South and Kaplan. You will be gaining valuable workplace experience whilst working towards the qualification.
- Annual wage
-
£12,480 a year
Minimum wage rates (opens in new tab)
salary is between 12,480 - 22,308 dependant on experience.
- Training course
- Information communications technician (level 3)
- Hours
-
Days and shifts to be confirmed.
37 hours a week
- Possible start date
-
Tuesday 1 October
- Duration
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1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Duties:
- Resolving system issues and user queries
- Installing software
- Maintaining and updating equipment and devices
- Help with patch management and cyber security
Where you’ll work
City Gates, 2-4
southgate
UK
PO19 8DJ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
KAPLAN FINANCIAL LIMITED
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
Information Communications Technician Apprenticeship Level 3
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times.
This apprenticeship has two routes:
- The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer.
- The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services.
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training.
The modules include:
- Networking Essentials
- Cloud Services
- Mobile and Operating Systems
- Technology and Business
- Scripting and Automation
- EPA Readiness Training
For each module, learners benefit from attending small, scheduled Live Online classes taught by a subject matter specialist, combined with additional online learning that can be completed at their own pace. Each of our live classes are interactive and involve lots of practical discussion, giving learners quality time both with tutors and industry peers to spark new ideas and get new perspectives. Learners get practical lab time to hone their skills and learn from each other, as well as their tutor.
An apprenticeship has to be relevant to the job you are undertaking and you must dedicate time to off the job training, as well as completing knowledge, skills and behaviours associated with your apprenticeship.
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 9/A* - 4/C)
- Maths (grade 9/A* - 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
Other requirements
Working hours : 08:30 - 17:00 - 37.5 hours per week, 1pm finish Fridays and 60% Office, 40% home work following probation period, mainly based in our Chichester office but occasional travel to our other 4 sites would be required. Salary : 12,480 - 22,308 in line with national minimum wage. Good access by train and bus - car parking available near office. Benefits and holiday : 20 days holiday, Pension auto enrolment subject to eligibility, Flexi-time, Employee Assistance Programme, health and wellbeing support, Death in Service.
About this company
Moore (South) are a team of reliable and proactive chartered accountants and business advisers. We believe that by becoming more connected we can help you thrive in a changing world. Our aim is to work with you, to add value to your business. We provide a full range of accountancy, taxation and business advisory services for individuals and entrepreneurs, to large corporations and international businesses.
After this apprenticeship
- Progress within the IT team and explore specialisms such as the escalations team, cyber security or data analytics..
Ask a question
The contact for this apprenticeship is:
KAPLAN FINANCIAL LIMITED
The reference code for this apprenticeship is VAC1000276087.
Apply now
Closes in 8 days (Friday 27 September)
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After signing in, you’ll apply for this apprenticeship on the company's website.