Apprentice Tool Hire Controller

Summary

We are seeking a motivated and enthusiastic individual to join our team as an Apprentice Tool Hire Controller. This role presents an exciting opportunity for someone who is eager to learn about the tool hire industry, develop essential skills, and kick-start their career in a dynamic work environment.

Annual wage

£13,728 to £24,538.80 a year

Minimum wage rates (opens in new tab)

Company salary increases in January each year.

Training course

Hire controller (plant, tools and equipment) (level 2)

Hours

Monday to Friday, 8am - 5pm

41 hours a week

Possible start date

Friday 1 November

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Learn how to manage the day-to-day operations of the tool hire department under the guidance of experienced professionals.
Assist in processing customer orders, including equipment selection, rental agreements, and invoicing.
Gain knowledge about various tools and equipment, their applications, and proper handling procedures.
Collaborate with team members to ensure equipment availability, maintenance, and compliance with safety standards.
Develop strong communication skills to interact effectively with customers, addressing inquiries and providing expert advice.
Participate in inventory management tasks, including stock replenishment, stocktaking, and maintaining accurate records.
Adhere to company policies and procedures, prioritising safety, quality, and customer satisfaction.

Where you’ll work

86 Osmondthorpe Lane

Leeds

LS9 9EF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST NOTTINGHAMSHIRE COLLEGE

Your training course

Hire controller (plant, tools and equipment) (level 2)

Equal to GCSE

Course contents

Process requisitions, orders and on-hire and off-hires, ensuring all legal, health & safety requirements have been met;

For commercial clients, carry out health, safety and environmental checks to ensure the PTE meets the needs of the client’s site.

Complete contract documentation for on-hire and off-hires;

Arrange the timely delivery and collection of equipment, considering vehicle type, site accessibility and health & safety requirements;

Follow organisational processes in relation to hire insurance and hire equipment damage, theft and loss;

Cross-hire PTE according to organisational procedures;

Convey transport requirements including locations, delivery times and potential restrictions to drivers and hauliers;

Organise the replacement and recovery of defective equipment;

Process damage agreement and notification documentation.

Explain to customers the specification of the equipment to be hired, ensuring they understand the health, safety and environmental impacts and operational requirements and procedures.

For plant supplied with an operator, ensure all licences and site cards are current and valid for the operation and liaise with the contractor to provide such evidence.

Clearly communicate accurate legal, technical, safety and environmental information, ensuring the level of detail provided is appropriate to meet the needs and understanding of customers;

Explain hire terms, conditions and rates.

Provide, explain and process hire rates and associated transactions e.g. daily rate, insurance excess, damage charges.

Use organisational IT, technology and systems.

Comply with organisational data protection policies and processes.

Action customer queries and concerns in accordance with company procedures;

Your training plan

As an Apprentice Hire Controller you will study the Level 2 Hire Controller apprenticeship standard and take the end point assessment (EPA). This takes around 15 months and you will be trained and mentored by our experienced colleagues and our specialist apprenticeship provider.

GCSE’s in English, maths and ICT at grade 4 (or equivalent) or above are desirable; however, not essential as Functional Skills are offered as part of the Apprenticeship Framework.

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4 or equivalent)
Maths (grade 4 or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Problem solving skills
Number skills
Team working

About this company

Here at Banner Plant, we operate a highly successful powered access hire company. Our people are our passion and the driving force behind our achievements. We’re part of the Henry Boot Group of Companies. We’ve defined what makes working with us so special in our unique initiative, the ‘henry boot way’. This influences our culture and how we do things and strengthens the relationship between employer and employee.

http://www.bannerplant.co.uk (opens in new tab)

After this apprenticeship

Once a qualification is achieved and experienced gained in Tool Hire, the progression route is plant hire controller and then Area Business Development Manager.

Ask a question

The contact for this apprenticeship is:

WEST NOTTINGHAMSHIRE COLLEGE

The reference code for this apprenticeship is VAC1000275986.

Apply now

Closes on Thursday 31 October

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After signing in, you’ll apply for this apprenticeship on the company's website.

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