Apprentice Dental Receptionist

Summary

This vacancy is for an Apprentice Dental Receptionist based in Whalley. The successful applicant will have the opportunity to support the business with general administrative duties as well as other ad-hoc duties defined by management.

Annual wage: £12,646.40 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday-Thursday 9am-6pm Friday 9am-3pm
38 hours a week
Possible start date: Monday 4 November
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

An exciting training opportunity has arisen at our private dental practice in Whalley. We are looking for a motivated individual to train alongside our friendly team. As an apprentice Dental Receptionist, you will be assisting with all aspects of business administration and customer service provision with no previous experience necessary.

We are a progressive practice who pride ourselves in our investment in modern technology and techniques. The successful candidate will have the opportunity to gain experience in customer service, general reception tasks and administration duties including booking appointments, customer correspondence, taking payments, and creating reports.

Suitable for: School leaver, those looking for a change in career
Wage: Apprenticeship level
Application Requirements: A minimum of 2 GCSEs at grade 4 or above in Maths and English.

Where you’ll work

Clavell Bate Dental Practice

89 King Street

Whalley

Clitheroe

BB7 9SW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRAINING 2000 LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

BTEC Level 3 Diploma in Business Administration, QCF.
Functional Skills Level 2 maths and English can be obtained on the course if you dont already hold these qualifications.

Requirements

Essential qualifications

GCSE in:

English (grade 4 (C))
Maths (grade 4 (C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative

Other requirements

Please do not contact the company directly. Please note - we reserve the right to close any vacancies from further applications when we have received a suitable number of applications from which to make a shortlist. Please ensure you apply as soon as possible if you wish to be considered for this role.

About this company

We are a contemporary, innovative dental practice located in Whalley, the heart of the Ribble Valley.

https://www.clavell-bate.co.uk/ (opens in new tab)

After this apprenticeship

The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.

Ask a question

The contact for this apprenticeship is:

TRAINING 2000 LIMITED

Morgan Horne

morgan.horne@t2000.co.uk

0125454659

The reference code for this apprenticeship is VAC1000275956.

Apply now

Closes on Friday 25 October

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