Business Admin Apprentice

Summary

As part of the largest national franchise, there are lots of opportunities for progression and development, with on-line course and training sessions, in-person training and development sessions.

Annual wage: £15,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday (9am - 5:30pm) 1 Saturday in 4 (10am - 3:00pm)
37 hours a week
Possible start date: Tuesday 8 October
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Shadowing lettings staff on house viewings with the eventual aim being to build up your confidence and competence to complete house viewing alone
Recording details from applicants regarding their housing requirements such as number of bedrooms, area, price etc.
Arrange suitable viewings based on analysis of customer requirements
Work alongside administration staff with inputting data
Taking inbound calls
Communicating with and supporting tenants
Completing tenant referencing, property inspections, inventories and check outs
Assisting with marketing and advertising of properties

Where you’ll work

119-120 Western Road

Hove

BN3 1DB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

REWARDS TRAINING RECRUITMENT CONSULTANCY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Ambitious
Organised
Highly motivated

About this company

Belvoir is one of the UK’s largest property franchises on the high street. Each of our 170+ offices are owned and run by passionate, local property experts that operate out of eye-catching shopfronts on the high street. This means you’re getting the benefit of buying, selling and letting with a national brand, but you’re also benefitting from a local owner who is highly motivated to help you achieve your goals, and genuine local expertise and knowledge.

https://www.belvoir.co.uk/ (opens in new tab)

After this apprenticeship

Possibility of a full time position on completion of apprenticeship and subject to company needs

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