Apprentice Payroll Administrator

Summary

Are you looking to kickstart a career in Payroll? Perhaps you are looking to expand on your experience and gain a work based qualification. Why not join us at Cintra as an apprentice, where you will make a difference by playing an important part in supporting the delivery of a high quality payroll and pensions service.

Annual wage: £14,500 a year
Minimum wage rates (opens in new tab)
Training course: Payroll administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.30pm. No evenings or weekends, 1 hour lunch break, bank holidays off.
37 hours a week
Possible start date: Monday 30 September
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Ensure payrolls are completed in accordance with legislation and the departmental procedures
Plan and manage own workload as well as take instruction from the team leader
Manage day to day payroll administration (reports/costing/pensions/BACS/filing/reconciliation/employee documents/closing and opening periods)
Perform manual calculations
Maintain an on-going relationship with client by supporting them and responding promptly and accurately to their requests
Adhere to GDPR and AML rules
Liaise with HMRC
Ensure client details and notes are updated when necessary
Attend meetings and participate in project activities
Proactively seek to keep up to date with legislation and changes within the industry
Contribute to product enhancement and improvement
Work as part of a team in a fast-paced environment

Where you’ll work

Unit 103, Basepoint

377-399 London Road

Camberley

Surrey

GU15 3HL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SMART TRAINING AND RECRUITMENT LIMITED

Your training course

Payroll administrator (level 3)

Equal to A level

Course contents

gather, analyse and process payroll data and information

resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses

deal with complaints, following processes and escalating complex situations

meet client or customer needs in line with service level agreements

provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking

adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands

select appropriate media for communication etc recognising the advantages and risks related to each method

escalate concerns relating to deadlines in a timely manner, suggesting solutions

use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality

Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services

develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role

use computerised payroll software and spreadsheet packages such as MS Excel

use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)