Training and HR Administrator Apprentice

Summary

The Training and HR Administrator Apprentice (Business Administrator Apprenticeship Level 3) will be employed by Blue Flame (Cornwall) Ltd in Penryn, Cornwall. The postholder will be responsible for: Recruitment; Training/Development; Documentation; Administrational duties ; Any other duties required to support the Management team.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 8am to 4pm
37 hours a week
Possible start date: Monday 4 November
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Main duties

Overseeing the recruitment process
Maintaining and updating job descriptions in conjunction with the line managers
Placing adverts
Organising interviews
Overseeing recruitment process
Referencing
Ensuring induction processes are completed
Produce and maintain training matrix
Organising internal and external training courses
Liaise with training providers
Produce and issue training agreements
Maintain and update staff handbook
Issuing staff memos
Issuing written offers of employment, contracts and associated documents
Promotion or role change, amendment to contact documentation
Absence management recording and reporting
Administrational duties
Processing starters and leavers
Create various documents and electronic information
File documents and perform other routine tasks as associated to HR
Ensure personnel folders are up to date
Filing

Where you’ll work

Energy House, Parkengue

Kernick

Penryn

Cornwall

TR10 9EP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CORNWALL MARINE NETWORK LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training will take place at the workplace - Blue Flame Ltd premises in Penryn, Cornwall with potentially occasional visits to the CMN (training provider) premises in Famouth to undertake exams
Training will take place with the tutor / assessor once per month is a minimum basis, with on-the-job training taking place with the employer on a daily basis
The apprenticeship training will be for 18 months

More training information

Cornwall Marine Network is a Registered apprenticeship Training Provider, with a record for high quality training delivery and successful achievements
This is a unique model of apprenticeship delivery because the training and assessment takes place within the employers' premises, without the requirement for block release time in a college setting

Requirements

Desirable qualifications

GCSE in:

English (grade 4+)
Maths (grade 4+)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Initiative
Non judgemental

About this company

Blue Flame (Cornwall) Ltd (known as Blue Flame Heating and Electrical) has over 30 year’s award-winning heating, plumbing and electrical support for homeowners, landlords and businesses in Cornwall. The company provides: Installations Service and cover plans Emergency repairs Renewables Finance for new boilers Compliance

https://blueflameheat.co.uk/services/ (opens in new tab)

After this apprenticeship

To secure a permanent role as the Training and HR Administrator for Blue Flame (Cornwall) Ltd.

Ask a question

The contact for this apprenticeship is:

Blue Flame (Cornwall) Ltd.

Laura Carlyon

laura.carlyon@blueflameheat.co.uk

01326 370796

The reference code for this apprenticeship is VAC1000275866.

Apply now

Closes in 14 days (Tuesday 1 October at 11:59pm)

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