Business Administrator Apprentice

Summary

Work within a fun and friendly office environment learning as you go; supporting all activities within the operations administration team. Support administration team process orders, order stock, arrange work to be completed, liaising with customers, suppliers and internal engineers. This is a varied role where no two days are the same.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday-Thursday 08:00-16:30 and Friday 08:00-13:30
37 hours a week
Possible start date: Monday 4 November
Duration: 1 Year 4 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Process new customer orders
Update jobs on company system
Schedule work for engineers
Order stock
Answer customer queries via telephone and e-mail
HSE administration
General office duties (photocopying, filing)
Welcome visitors
Assist in office project work

Where you’ll work

Unit 1

Stadium Park

Altofts Lane

Castleford

WF10 5PZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE APPRENTICE ACADEMY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Training provider is The Apprenticeship Academy
Training is 100% remote online
All training is provided by live interactive learning sessions
Attend regular online one-to-one sessions
the duration of the training is 16 months

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Team working
Good time management
Self-motivated

About this company

Hidrostal is a global company that operates in over 100 countries and has subsidiaries in 20 countries. In the UK we design and manufacture pumping solutions, systems and services to the water industries.

http://www.hidrostal.com/companylocal.php?Lang=en (opens in new tab)

Company benefits

Employee Assistance Programme 1/2 day Friday On site parking Discretionary annual bonus Life assurance 4 x annual salary

After this apprenticeship

Service Centre Administrator
Service Coordinator

Ask a question

The contact for this apprenticeship is:

HIDROSTAL LIMITED

Lisa Lewis

hr.gb@hidrostal.com

The reference code for this apprenticeship is VAC1000275862.

Apply now

Closes in 6 days (Friday 27 September at 11:59pm)

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