Apprentice Retail Team Manager

Summary

Are you looking to start your career in Retail Management? Matalan are offering a fantastic opportunity to join their team as an Apprentice Retail Team Manager whilst completing a level 3 retail apprenticeship standard with Inspiro Learning. You would be opening and closing the store, driving sales targets, plus much more.

Annual wage: £23,667 a year
Minimum wage rates (opens in new tab)
Training course: Retail team leader (level 3)
Hours: 38 hours per week – 5 out of 7 days including weekends and bank holidays between 8am and 8pm. Exact working days and hours TBC.
38 hours a week
Possible start date: Monday 28 October
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As an Apprentice Retail Team Manager at Matalan, you’ll be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team.

You’ll be coaching and motivating team members as an integral part of the store management team. As the apprentice Team Manager, you’ll also be trained to have responsibility for the running of the store in the absence of the Store Manager and will use feedback from customers to create a great shopping experience.

If you’re looking for a successful career in Retail Management, an Apprentice Retail Team Manager role at Matalan could be a great start!

You’ll be...

Driving sales targets and will explore sales opportunities
A Role Model of outstanding Customer Service, Matalan Values and a real passion for Retail
Leading the implementation of seasonal layouts and visual guidelines throughout the store
Opening and closing the store
Up-skilling team members, giving regular feedback to drive performance

Benefits:

A fantastic apprentice starting salary of £21,611
20% Staff discount
Member of our Thrive Recognition Scheme
Enrolment to our Pension Scheme
Wellbeing support provided by the Retail Trust
‘Your Voice’ forum allowing you to share your views and ideas
‘My Matalan’ our online learning and communications platform for ongoing support and development to help you grow within your role
Uniform Allowance
Access to our Retail Rewards Platform offering discount from other retailers
As an Apprentice, you will be completing either a Level 3 Retail Team Leader or Level 4 Retail Manager Apprenticeship standard, depending on your experience, with Inspiro Learning

You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.

As an apprentice, you’ll:

Have regular one-to-one sessions with a dedicated trainer either remotely or through visits to your workplace
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Be on a career path with lots of future potential

What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience, and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.

Where you’ll work

103 Watling Street

Bletchley

Milton Keynes

MK1 1HS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Retail team leader (level 3)

Equal to A level

Course contents

Customer: Monitor customers’ enquiries and service requirements; coach and support team members to use appropriate methods e.g. face to face or remote such as on-line facilities, to deliver consistent and exceptional service that provides customers with a positive experience

Business: Work with the team to maintain brand / business standards at all times and identify and address any potential risks according to business procedures

Financial: Support the achievement of financial targets by planning and monitoring resources. Use resources effectively and efficiently to meet expected demand. Oversee the areas that impact on financial performance in own area of the business in line with business procedures

Leadership: Use available information to coordinate the work of the team so that the right people and resources are in the right place at the right time to ensure consistent brand / business standards are delivered. Deputise for line manager within limits of own authority

Marketing: Support the team to ensure they understand and engage in the marketing activities and plans of the business and help ensure that customers have the best possible experience

Communication: Adapt style of communication according to the audience, monitor the effectiveness of and encourage excellent communications across all operations that achieve the best result for the business including verbal, written and on-line communications

Sales and Promotion: Communicate sales targets to the team and support them, recognising and acting on opportunities to maximise revenue, for example through link selling and drawing customers’ attention to promotional offers

Product and Service: Maximise opportunities to increase sales by ensuring team know and understand the features, benefits, unique selling points and other relevant information relating to products, product ranges and services offered by the business

Merchandising: Ensure team replenish and maintain merchandising according to business requirements, the retail calendar and local needs e.g. geographical, topical or weather based

Stock: Ensure team complies with stock procedures to minimise stock damage or loss, maximise income and comply with legal requirements; and take appropriate action to sell stock that is near the end of its product, promotional or shelf life

Technology: Oversee the appropriate use of technology in line with business policy and follow the appropriate procedures to deal with service issues

Developing self and others: Plan, organise, prioritise and oversee own and team members’ activities, supporting their induction, training, development and coaching, and delegating tasks fairly and appropriately to meet business objectives

Team Performance: Lead the team on a daily basis, setting targets and reviewing progress against them. Motivate team members, provide coaching and on job training. Identify conflict within the team and work to resolve this with support from others

Legal and Governance: Ensure self and team always comply with legal requirements, respond quickly to identified risks and ensure they are dealt with in line with business procedures and reported to the appropriate member(s) of the management team

Diversity: Ensure team members are aware of and follow business policies relating to diversity. Make reasonable adjustments as required for customers or team members

Your training plan

As an apprentice you will be completing a Level 3 Retail Team Leader Apprenticeship standard, with Inspiro Learning
Functional skills in maths and English (if required)
How training will be delivered is to be confirmed

Requirements

Essential qualifications

Other in:

None (grade None)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Customer care skills
Team working
Non judgemental
Resilient
Tenacious
Willing to learn

About this company

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site. We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

https://www.matalan.jobs/about/ (opens in new tab)

After this apprenticeship

This is a fixed contract for at least the length of the apprenticeship programme, however, after 6-months you will have the opportunity to apply for a permanent supervisor role.

Ask a question

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

Louise Abram

louise.abram@inspirolearning.co.uk

01165040377

The reference code for this apprenticeship is VAC1000275842.

Apply now

Closes in 3 days (Tuesday 1 October)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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