Level 3 Business Administrator Apprentice - Inclusive Learning/ Additional Learning Support – Find an apprenticeship

Summary

Northern Skills are recruiting on behalf of Middlesbrough college for a Business Administration Apprentice. The Business Administration Apprentice will support the Directorate Administrator is all aspects of admin within the Directorate including planning SEN and EHCP reviews, recording Exam Assessments and reporting outcomes.

Annual wage: £12,347 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, times to be confirmed.
37 hours a week
Possible start date: Wednesday 30 October
Duration: 1 Year 9 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Meeting and greeting visitors and learners to the department in a friendly and helpful manner
Effectively communicate via telephone, Teams, Skype, face to face and email
Undertake all administrative duties including data input and assist with the preparation of reports, using relevant information systems
Reporting to, and supporting the department administrator to ensure all student support related paperwork is processed in a timely manner and is accurate
Ensure general filing of electronic and paper correspondence is kept up to date
Undertake departmental administrative projects as and when required
Supporting with the staffing of open events as required
Adhere to confidentiality requirements and demonstrate a sensitive approach to the role due to the nature of information managed in the Student Support Services department
Keep the Departmental notice boards up to date and ensure the administrative area is tidy and organised
Actively show a commitment to the Departmental Strategic Objectives
Show an active commitment to the College's Equality and Diversity Policy, Quality Frameworks and Health & Safety Procedures
Actively participate in Continuous Professional Development including the introduction of new technologies to allow you to contribute effectively to the success of the college
Carry out such other appropriate duties commensurate with your skills, knowledge and experience
The college may, in consultation with you, need to vary these duties from time to time in order to respond to the changing requirements of the college

Where you’ll work

Middlesbrough College

Dock Street

Middlesbrough

Cleveland

TS2 1AD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MIDDLESBROUGH COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator apprenticeship standard
Day release one day per week
Middlesbrough College
On and off the job training

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Presentation skills
Administrative skills
Team working
Initiative
Non judgemental
Patience

Other requirements

This vacancy is to start immediately therefore you must be available to start before applying. All closing, interview and start dates are subject to change and may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Northern Skills will check candidates' eligibility prior to any interviews.

About this company

Middlesbrough College is the largest General Further Education College in the Tees Valley and has been situated in Middlehaven, Middlesbrough, since 2008. It has developed from the initial main site to the vibrant campus that is now in place with our Campus Heart, dedicated Sixth Form, STEM Centre, Higher Education Centre, and further development for our apprentices in progress.

After this apprenticeship

Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available

Ask a question

The contact for this apprenticeship is:

MIDDLESBROUGH COLLEGE

The reference code for this apprenticeship is VAC1000275710.

Apply now

Closes on Thursday 24 October

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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Level 3 Business Administrator Apprentice - Inclusive Learning/ Additional Learning Support

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