Business Administration Level 3 Apprentice

Summary

Harlow Green Community Primary School are looking for an organised and confident individual to join the school office. With support from senior staff, you will learn to provide routine general clerical, administrative, financial support to the school, maintaining confidentiality at all times.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 8:15am - 4:15pm.
37 hours a week
Possible start date: Monday 30 September
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Undertake reception duties, answering routine telephone and face to face enquiries and signing in visitors, including providing basic hospitality
Assist with pupils looking after sick pupils, liaising with parents/staff, as directed etc.
Assisting with arrangements for visits by school nurse, photographer etc.
Provide routine clerical support e.g., photocopying, filing, faxing, emailing, complete routine forms
Maintain manual and computerised records/management information systems
Undertake typing, word-processing and other IT based tasks
Sort and distribute mail
Undertake routine administration e.g., registers/school meals
Produce lists/information/data as required e.g., pupils' data
Maintain and collate pupil reports
Undertake routine administration of school lettings and other uses of school premises
Undertake ICT tasks within SIMS, as directed e.g., Attendance, Assessment Manager, etc
Operate office equipment e.g., photocopier, computer
Arrange orderly and secure storage of supplies
Undertake routine financial administration e.g., collect and record dinner money
Operate and record dinner money and all other school sales e. g. uniform, concert tickets, etc (all operations to be carried out in line with current LEA Financial Regulations)
Provide general advice and guidance to staff, pupils and others
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Be aware of and support difference and ensure equal opportunities for all
Contribute to the overall ethos/work/aims of the school
Appreciate and support the role of other professionals
Attend and participate in relevant meetings as required
Participate in training and other learning activities and performance development as required
Such other responsibilities allocated which are appropriate to the grade of the post

Where you’ll work

Harlow Green Lane

NE9 7TB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GATESHEAD COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

On Point Apprenticeships programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team.
Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace.
As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success.
Successful completion of this apprenticeship gives you an accredited Business Administration Level 3 Apprenticeship qualification.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4)
English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Attention to detail
Customer care skills
Initiative
Team Working

About this company

Harlow Green Primary School are a local primary school based in Low Fell with a history of supporting apprentices to achieve their qualifications and reach their potential, progressing on to more responsible roles.

After this apprenticeship

Strong progression for the right candidate

Ask a question

The contact for this apprenticeship is:

GATESHEAD COUNCIL

The reference code for this apprenticeship is VAC1000275691.

Apply now

Closes in 4 days (Monday 23 September)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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