Sales/Business Admin Apprentice

Summary

This role is ideal for an ambitious individual looking to develop advanced sales skills and play a crucial role in generating new business opportunities. Your initial role will be a sales apprentice, with opportunities to progress subject to your commitment and appetite for success.

Annual wage: £15,600 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 8.00am to 4.30pm.
40 hours a week
Possible start date: Monday 7 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Lead Generation: Identify and qualify potential business opportunities through outbound calls, emails, and social media.
Prospect Research: Conduct research to understand potential clients' needs and how our services can meet those needs.
Pipeline Management: Maintain an up-to-date Customer Relationship Management with detailed and accurate notes on prospect interactions and next steps.
Appointment Setting: Schedule meetings and demos for the senior sales team with qualified leads.
Delivering Sales Presentations: Work with senior sales team to deliver 1-1 presentations in order to introduce customers to our suite of services, key selling points, and determine their requirements.
Follow-Up: Conduct timely follow-up calls and emails to nurture relationships with potential clients.
Sales Strategies: Assist in developing and executing sales strategies to drive business growth.
Collaboration: Work closely with the sales and marketing teams to develop and implement effective outreach campaigns.
Training: Participate in regular training sessions to develop advanced sales skills and product knowledge.
Reporting: Prepare regular reports on sales activities, performance, and market feedback.
This list is not exhaustive, and you may be required to undertake other responsibilities.

Where you’ll work

Test house

Elizabeth Way

Harlow

CM19 5AR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CT SKILLS LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be working towards your Level 3 Business Administrator qualification (an industry recognised Qualification) which is delivered via monthly 2–3-hour lessons with your assigned Trainer Assessor (TA) via teams.

Throughout the month, you will complete self-led study which will include assignments, worksheets, projects, etc. and blended learning and development activities/training with your manager and shadowing team members.

All learning will be completed in your workplace and during your working hours. Units that you will be studying include personal development, the organisation & policies, legislation & regulation, role fundamentals, stakeholders, and business fundamentals & processes.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Initiative

Other requirements

If you are successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail – following this call, you will be able to write a supporting statement and complete an English and Maths assessment.

About this company

Test Inc. is the UK's leading provider of electrical compliance and maintenance services, specialising in complex and critical environments. You will be joining a team of highly committed professionals, and as such the nature of this role requires an individual who will embrace our ethos and strengthen our team, supporting and contributing directly to our strategic sales initiatives.

https://www.testinc.co.uk/ (opens in new tab)

Company benefits

• Employee Discounts programme. • Laptop and mobile phone provided. • Employee Assistance Programme. • Company pension plan. • On-site parking. • Summer BBQs and team-building events. • Free refreshments.

After this apprenticeship

As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.

Ask a question

The contact for this apprenticeship is:

CT SKILLS LIMITED

Recruitment Team

recruitment@ctskills.co.uk

The reference code for this apprenticeship is VAC1000275686.

Apply now

Closes in 14 days (Friday 4 October)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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