Business administration Apprentice

Summary

A rare opportunity to join this highly successful team in providing nationwide vehicle fleet solutions. You will spend blocks of time working in each department within the company, providing administrative support furthering your knowledge and understanding of the organisation.

Annual wage: £13,650 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday 9.00am - 5.00pm
37 hours a week
Possible start date: Tuesday 1 October
Duration: 1 Year 3 Months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Your duties will include:

Telephones - handling both inbound and outbound calls, passing actions and messages to team members in a timely and appropriate manner
Procurement - ordering vehicles to add to the exisiting fleet, processing all orders on our inhouse system
Logistics - booking vehicle deliveries
Marketing - provide support to the marketing team when required for the organisations social media
Fully utilise all functions on Office 365 especially - excel, word, teams and outlook

Where you’ll work

THE OLD SCHOOL HOUSE

MILL LANE

CODNOR

RIPLEY

DE5 9QF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CHESTERFIELD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected
to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative
Patience

Other requirements

This is a busy environment and the ability to keep a calm head during busy times in essential

About this company

Carmmunity is an industry-leading and innovative digital engine that powers Frontline Leasing and Fleet Management Ltd and Frontline Associates Ltd. The Carmmunity portal allows you to quickly generate On The Road prices using our pre-loaded manufacturer terms, with access to stock from the largest fleet dealers in the UK and the latest hot offers. You can confidently identify the exact vehicles for your customers by searching our extensive manufacturer stock. Safe in the knowledge that we will handle the process from the point of order to fully satisfied delivery to your end users, and beyond, to ensure the digital paper trail is also completed in an accurate, auditable and timely manner. Access to the Carmmunity platform is restricted to BVRLA accredited broker partners. Our FCA regulated dealers adhere to our stringent SLA's to ensure you receive the highest levels of service.

https://site.carmmunity.co.uk/ (opens in new tab)

After this apprenticeship

Full time permanent employment upon successful completion of your apprenticeship for the right candidate.

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

Alyce Hunt

hunta@chesterfield.ac.uk

07956914838

The reference code for this apprenticeship is VAC1000275639.

Apply now

Closes in 10 days (Monday 30 September at 11:59pm)

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