Administration Apprentice

Summary

Are you looking to launch your career in a small and friendly business? Join us as an Administration Apprentice and gain hands-on experience while learning the ropes of business operations!

Annual wage

£12,480 a year

Minimum wage rates (opens in new tab)

If the candidate was a good fit for the business 6 month planned salary increases may be implemented.

Training course

Business administrator (level 3)

Hours

Monday to Friday 9-5 Can be less if the candidate wanted.

37 hours a week

Possible start date

Tuesday 1 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

What You'll Be Doing:

Engage with customers through phone and email, providing top-notch service
Assist in creating and managing invoices, learning valuable business skills
Help keep our website up to date with the latest information and services
Get hands-on experience using specialised systems for logging jobs and creating business documents
Support outreach to potential customers, contributing to the growth of the business
Create engaging social media content to help promote our brand and services
Assist in project management by supporting key business projects and helping ensure their successful completion

Where you’ll work

Thompsons yard

West Moreland street

Harrogate

HG1 5BA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BRADFORD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be weekly online with Bradford college and monthly optional in college days.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Problem solving skills
Team working
Creative
Initiative
Patience

Other requirements

Please consider that working for a small business will often involve different tasks and this job description may be missing some of these jobs.

About this company

R&R Projects is a leading professional roofing contractor based in Harrogate. With combined experience of over 20 years, R&R Projects offers a complete service, and helps with all aspects of roofing. Our company has an excellent reputation in both the private and commercial sectors, offering everything from the smallest roof repair to ongoing roofing contracts.

https://www.randrprojects.com/ (opens in new tab)

Company benefits

Free Gym membership!

After this apprenticeship

Expected career progression will be a permanent role in the business with opportunities to be more involved in marketing, admin, finance and project management. The role is quite flexible as long as all training is completed, and the candidate is capable of all aspects of the job.

Ask a question

The contact for this apprenticeship is:

ROOFING AND RENOVATION PROJECTS LTD

Caitlin Tunney

caitlin@randrprojects.com

01423638003

The reference code for this apprenticeship is VAC1000275567.

Apply now

Closes in 9 days (Saturday 28 September at 11:59pm)

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