Network Engineer Apprentice

EAT IT DRINK IT LTD

LOWER WORTLEY, LS12 6AJ

Closes in 15 days (Friday 4 October at 11:59pm)

Posted on 6 September 2024

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Contents

Summary

Velocity Academy have an exciting new opportunity for a Network Engineer Apprentice with Eat IT Drink IT, an IT Solutions Provider based in Leeds. This is a fantastic opportunity for someone to get themselves into IT/Network and kickstart a career.

Annual wage
£21,500 a year

Minimum wage rates (opens in new tab)

18-25k DOE

Training course
Network engineer (level 4)
Hours
Monday to Friday 9am to 5pm

37 hours a week

Possible start date

Monday 7 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Due to continued growth, Eat IT Drink IT are currently looking for a Network Engineer to join their team in their Leeds office; if you have a varied technical knowledge, solid problem-solving abilities, exceptional communication skills coupled with a proactive attitude, this is the role for you. The main responsibility of the role will be to go out to client sites providing network support with and without a manager. The candidate must drive as you will be potentially going out to clients a few days at a time.

Your duties and responsibilities in this role will consist of:

-        Troubleshooting

-        Configure networks

-        Network cabling – Cat5 and Cat 6

-        Connect computer network devices such as modems, routers, computers, servers and switches.

-        Go out to client sites working on technical issues, providing IT and Network support

-        Look at hardware errors adding ram, hard drives – upgrading Windows OS

-        Setting up routers

-        Provide excellent customer service

Where you’ll work

FIRST FLOOR UNIT 3

PAVILION

ROYDS HALL ROAD

LOWER WORTLEY

LS12 6AJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

VELOCITY 1ST LIMITED

Your training course

Network engineer (level 4)

Equal to higher national certificate (HNC)

Course contents
  • apply the appropriate tools and techniques when securely operating and testing networks
  • install and configure the elements required to maintain and manage a secure network
  • implement techniques to monitor and record systems performance in line with defined specifications
  • maintain security and performance of the system against known and standard threats
  • apply the appropriate tools and techniques to identify systems performance issues
  • apply the appropriate tools and techniques to gather information to troubleshoot issues and isolate, repair or escalate faults
  • communicate outcomes of tasks and record in line with organisational procedures and SLAs including adherence to customer service standards
  • upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime. This should include backup processes
  • record task details whether face-to-face, remote or in writing in line with ogranisational requirements
  • interpret information received from a manager, customer or technical specialist and accurately implement the defined requirements
  • monitor, identify and implement required maintenance procedures
  • implement techniques to optimise systems performance in line with defined specifications
  • organise and prioritise clients or stakeholders’ requests in line with SLAs and organization processes
  • explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints in appropriate language considering accessibility and diversity implications
  • operate securely and apply the appropriate process, policies and legislation within their business responsibilities
  • communicate with a range of stakeholders taking into consideration the organisations cultural awareness and technical ability
  • apply the appropriate level of responsibility when planning and prioritising work tasks
  • apply the relevant numerical skills (Binary, dotted decimal notation) required to meet the defined specifications
  • ensure compliance of network engineering outputs with change management processes
  • select the appropriate tools and comply with organisation policies and processes when upgrading systems

    • Your training plan

    Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

    Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

    Successful completion of this apprenticeship gives you an accredited Level 4 Network Engineer qualification, with training in how to:

    ·        Install, configure, and test appropriate network components or devices securely to well-defined specifications whether physical or virtual

    ·        Optimise and maintain the performance of network systems or services in line with well-defined specification whether physical or virtual

    ·        Investigate and problem solve to address technical performance issues in networks to return the network to successful operation and escalate as necessary

    ·        Consider the impact and risks when implementing network changes in line with work activities and escalating as required by organisational policies

    ·        Communicate technical network requirements effectively and professionally with a range of stakeholders ensuring stakeholder relationships are maintained

    For a full list of programme modules visit: https://velocity-pt.co.uk/

    Requirements

    Essential qualifications

    GCSE in:

    • Maths and English (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Creative
    • Initiative
    • Non judgemental
    • Patience

    About this company

    Eat IT Drink IT are a full-service IT Solutions Provider working with hospitality customers across the UK, delivering superb levels of support. Our team of highly experienced engineers are thoroughly committed to improving IT in the hospitality sector; giving staff confidence in the products they offer, whilst ensuring that systems are safe, secure and reliable. Eat IT Drink IT is a one-stop shop and are rightly proud to be the go-to people within our customer base for anything technology-related.

    After this apprenticeship

    The role offers long term security and the opportunity to progress into a permanent position.

    Ask a question

    The contact for this apprenticeship is:

    VELOCITY 1ST LIMITED

    Tom Crossland

    thomas.crossland@velocity-academy.co.uk

    07887340679

    The reference code for this apprenticeship is VAC1000275554.

    Apply now

    Closes in 15 days (Friday 4 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.