Sales Administrator Apprenticeship

Summary

Working with our Senior Sales Administrator from our Halifax office, the role will involve processing sales orders from customers received by email or via customer portals. Purchase order planning and preparation of reports. Although most communication is now via email, there is some telephone work required. This is a business to business role.

Annual wage: £14,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 5 days, 9.00 am to 5.00pm, 30 minutes for lunch. Fridays in July and August, 9.00am to 4.00pm
40 hours a week
Possible start date: Tuesday 1 October
Duration: 2 Years
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Sales order processing through our main operating system
Download of orders from customer portals
Upload of order status to customer portals
Preparation of order files for our third party warehouse
Purchase order planning
Preparation of sales reports
Communication with our third party warehouse on deliveries
Information gathering from delivery company portals
Liaising with sales team and product trainers
Liaising with our third party customer care team
The role will involve some (accompanied) travel to off site events

Where you’ll work

Halifax

Dean Clough Mills

HX3 5AX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CALDERDALE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

A Level in:

Various (grade Pass/Equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
A level standard
Good product knowledge

About this company

UK office of USA based baby products manufacturer (pushchairs, car seats, high chairs). Responsible for sales and marketing in the UK.

After this apprenticeship

To be discussed after completion of apprenticeship

Ask a question

The contact for this apprenticeship is:

CALDERDALE COLLEGE

Phoebe Brearley

phoebe.brearley@calderdale.ac.uk

The reference code for this apprenticeship is VAC1000275552.

Apply now

Closes in 10 days (Monday 30 September)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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