Business Administration Apprentice - Estate Department

OAKMANS ESTATE AGENTS LIMITED

Harborne Road, B17 9NR

Closes on Monday 11 November

Posted on 6 September 2024

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Summary

This is a fantastic opportunity to develop skills, knowledge and behaviours within an administrative role for this busy estate agency. The role is based within a busy office and you will be working within a well established team providing administrative support and assist with the smooth running of the office.

Annual wage
£12,480 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday and every other Saturday. Times between 9.00am - 5.00pm.

37 hours a week

Possible start date

Monday 18 November

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties will include:

  • Handle client inquiries via phone and email
  • Manage appointment scheduling and diaries
  • Maintain digital and physical documents
  • Assist with data entry and record keeping
  • Coordinate office supplies and equipment
  • Support marketing efforts for property listings
  • Assist in financial transactions and invoicing
  • Liaise with Birmingham City Council and handle paperwork
  • Ensure compliance with industry regulations
  • Collaborate with team members across departments

Driving license and own vehicle is required.

Where you’ll work

Harborne Road

B17 9NR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE NVQ TRAINING CENTRE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • Teaching and learning the skills, knowledge and behaviours within Business Administration level 3
    • Throughout your apprenticeship, you will be enrolled in a Business Administration Level 3 Apprenticeship Standard program, which includes the attainment of a BTEC / NVQ qualification upon successful completion
    • Training occurs through on-site tutoring sessions. A dedicated tutor will visit your workplace at least once a month, offering essential support
    • Practical, on-the-job training will be provided without day-release.
    • Functional Skills in maths and English will be incorporated as necessary to enhance skills

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • Maths (grade 4 / C or above)
    • English (grade 4 / C or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Administrative skills
    • Team working
    • Initiative
    • Driving License

    Other requirements

    Have you considered the suitability of the location, hours, pay before applying?

    About this company

    With over 100 years experienced through our staff members, we’re able to get you the best of the best in the local Birmingham area, because that’s what we know. We work with landlords, buyers, tenants and students alike as well as providing full property management services to keep your property in top condition, as well as producing happy tenants.

    https://oakmans.co.uk/ (opens in new tab)

    After this apprenticeship

    • A role as a Business Administrator within an estate agency offers promising future prospects and opportunities for growth within the real estate industry

    Ask a question

    The contact for this apprenticeship is:

    THE NVQ TRAINING CENTRE LIMITED

    Krystyna Nalomenko

    krystyna@apprenticeship-centre.co.uk

    01213866602

    The reference code for this apprenticeship is VAC1000275525.

    Apply now

    Closes on Monday 11 November

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.