Sales Executive Apprentice - Estate Department

OAKMANS ESTATE AGENTS LIMITED

Selly Oak,, B29 6JG

Closes on Monday 11 November

Posted on 6 September 2024

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Summary

This is a fantastic opportunity to develop skills, knowledge and behaviours within a sales-based role for this busy estate agency. The role is based within a busy office and you will be working within a well established team providing sales support and assisting with the smooth running of the office.

Annual wage
£12,480 a year

Minimum wage rates (opens in new tab)

The employer will review pay at regular intervals

Training course
Sales executive (level 4)
Hours
9.00am to 5.00pm; Monday to Friday & every other Saturday (breaks to be confirmed).

37 hours a week

Possible start date

Monday 18 November

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties will include:

  • Answer calls, emails, and manage supplies. Assist with property inspections and maintenance.
  • Communicate with tenants regarding leases and inquiries.
  • Help draft lease agreements and renewals.
  • Coordinate with vendors for repairs and maintenance.
  • Assist with rent collection and financial records.
  • Aid in marketing vacant properties.
  • Conduct property showings for potential tenants.
  • Assist with tenant screening and background checks.
  • Stay updated on relevant laws and regulations.
  • Prepare reports on property performance.
  • Resolve tenant disputes and conflicts.
  • Coordinate routine property maintenance tasks.
  • Seek professional development opportunities.
  • Collaborate with team members on tasks and projects.

Driving license and owning a vehicle is required.

Where you’ll work

2 Katie Rd,

Selly Oak,

B29 6JG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE NVQ TRAINING CENTRE LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

    • Your training plan

    • Level 4 Sales Executive Apprenticeship Standard qualfication
    • Teaching and learning the skills, knowledge and behaviours to be a competent Sales Executive
    • Training schedule has yet to be agreed. Details will be made available at a later date.

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade 4 / C or above)
    • Maths (grade 4 / C or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Administrative skills
    • Attention to detail
    • Communication skills
    • Flexible
    • Initiative
    • IT skills
    • Organisation skills
    • Problem solving skills
    • Sales Skills
    • Team working

    Other requirements

    Have you considered the suitability of the location, hours, pay before applying?

    About this company

    With over 100 years experienced through our staff members, we’re able to get you the best of the best in the local Birmingham area, because that’s what we know. We work with landlords, buyers, tenants and students alike as well as providing full property management services to keep your property in top condition, as well as producing happy tenants.

    After this apprenticeship

    • This employer will offer long term training and career development on successful completion

    Ask a question

    The contact for this apprenticeship is:

    THE NVQ TRAINING CENTRE LIMITED

    The reference code for this apprenticeship is VAC1000275523.

    Apply now

    Closes on Monday 11 November

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.