Apprentice Property Manager

Summary

This organisation is looking for the right individual who’s eager to learn and keen to take their first steps into the property industry. As an apprentice property manager, you will be exposed to the lettings and property management side of the company and will be working alongside their team to assist with the organisation activities.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Housing and property management (level 3)
Hours: Monday to Friday, 9.00am - 5.30pm (lunch 1 hour).
37 hours a week
Possible start date: Saturday 5 October
Duration: 1 Year 11 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Supporting staff with the day-to-day running of the property management department
General administrative duties such as filing, copying, data entry & handling post, along with shredding.
Dealing with Tenant inquiries via email and telephone
Monitoring e-mails
Answering calls
Booking in maintenance appointments
Liaising with tenants, landlords and contractors
To register applicants onto the database
To manage the data base to ensure action items are addressed
To book viewings via both telephone and email enquiries
Obtaining regular feedback from viewings
Liaising with suppliers and contractors over work at properties

Where you’ll work

131 WILBRAHAM ROAD

MANCHESTER

M14 7DS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Housing and property management (level 3)

Equal to A level

Course contents

Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders

Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.

Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.

Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately

Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.

Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.

Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.

Problem Solving: Use a problem solving and flexible approach in their day to day duties.

Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment

Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Your training plan

Housing and property management Level 3 apprenticeship standard.
100% remote delivery over Teams, supported with an online learning platform.
Minimum 3 sessions per month to facilitate off the job learning along with learners who must have minimum 6 hours recorded per week.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Analytical skills
Team working
Patience

Other requirements

Role may close earlier than closing date if suitable applicant is found. Applications lacking information on qualifications and achievements, and answering questions, will be declined.

About this company

Manchester based Estate and Letting Agent

After this apprenticeship

The possibility of joining the team full time after the completion of the apprenticeship may be available for the right candidate. However, this is not always guaranteed.

Ask a question

The contact for this apprenticeship is: