Business Administrator Apprentice - £17,000 – Find an apprenticeship

Summary

This is an amazing opportunity where you will be providing general administrative support to the client relationship managers. Duties include: assisting in the retrieval and accurate preparation of documents, efficient use of internal systems, and ensuring that all tasks are completed accurately and within agreed timescales.

Annual wage: £17,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pm.
37 hours a week
Possible start date: Monday 21 October
Duration: 1 Year 4 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Main Duties:

Check daily for the tasks that become due or are allocated by your line manager, ensuring they are completed, and any specific instruction or advice is understood and followed
Generate accurate documents using available templates
Make and receive telephone calls from and to colleagues and third party contacts, dealing with such calls in a courteous and efficient manner
Communicate with other teams and develop effective working relationships across the business
Ensure all communication, both written and verbal, is presented and conducted in a professional and courteous manner
Keep knowledge and expertise up to date through research, reading and attending courses and in-house seminars as necessary
Make efficient use of internal and external systems ensuring that all tasks are completed accurately and within agreed timescales
Work additional hours when required and be willing to provide support to other teams
Undertake any other duties which may arise as directed

This description is intended to provide a broad outline of the main responsibilities only, it is not intended to be a complete, detailed account of all aspects of the duties involved and will be subject to periodic review. The post holder will be expected to be flexible in relation to the duties they undertake and location of work subject to the needs of the business.

Company Benefits:

Company pension
Free medical benefits
Life cover
Enhanced annual leave
Bonus scheme
Retail discounts
Cycle to work scheme.

Where you’ll work

10 Duke Street

Liverpool

Merseyside

L1 5AS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAMAR LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 9-4/A*-C or above)
Maths (grade 9-4/A*-C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Logical
Team working

Other requirements

Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.

About this company

JB Leitch is an established Legal 500 commercial law firm based in the heart of Liverpool specialising in legal services for the property management sector. Our excellence is recognised nationally, and we act for corporate clients across England and Wales.

https://jbleitch.co.uk (opens in new tab)

After this apprenticeship

Opportunities for progression exist across the firm for colleagues who seek advancement either as legally qualified or in supporting roles.

Ask a question

The contact for this apprenticeship is:

DAMAR LIMITED

Sabina Adam

Sabina.Adam@damartraining.com

07566 289 979

The reference code for this apprenticeship is VAC1000275396.

Apply now

Closes in 11 days (Friday 4 October)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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Business Administrator Apprentice - £17,000

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