Business Administrator Apprentice

Summary

This is an exciting opportunity to join our professional team as an administrator, where you will get hands-on experience, gain new skills and work alongside experienced staff. Your day will be varied and dynamic, offering valuable opportunity to develop your administrative skills while contributing to the efficiency and success of the company.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 37.5hrs and £240 per week. Monday-Friday 9.00am-5.00pm (30 mins unpaid lunch break).
37 hours a week
Possible start date: Monday 14 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Provide general administrative support to colleagues
Maintain electronic and paper filling systems, ensuring documents are organised and accessible
Manage incoming and outgoing correspondence, including phone calls, emails and letters to landlords and tenants
Prepare reports, and other documents as required by the team
Assist with data entry, record-keeping, and database management tasks
Creating property details
Work with Property Administrator to prepare marketing details including online and social media
Dealing with contractors involved in all aspects of property maintenance
Preparing tenancy agreements and inventories
Checking tenant references
Able to operate in a busy office environment
Maintain confidentiality relating to personal, financial and commercial information

Where you’ll work

1 VILLAGE FARM

WEST RAINTON

HOUGHTON LE SPRING

DH4 6NT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BISHOP AUCKLAND COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator L3 Standard
Full, on-the-job training provided by the employer
You will receive visits in the workplace on a regular basis by your assessor

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Creative
Initiative
Patience
Excellent telephone manner

About this company

Sixteen years ago, Glyn Carter set up Carter Properties Services after identifying the demand and potential for properties in the area. Carter Property Services purchased six properties and meanwhile, Glyn’s building company was rapidly expanding and he was able to employ his first apprentice. The building company has continued to grow which employs a team who refurbish and maintain properties and an administrative team who oversee and manage the day-to-day administration of the properties. Our experience comes for personal exposure to real situations. We can deliver at many levels because of our deep-rooted knowledge of properties in the North East of England. We are a trusted pair of hands because we have lived and breathed all levels of properties in the North east for over 30 years.

https://www.carterpropertyservices.co.uk/ (opens in new tab)

After this apprenticeship

Employment pending a successful apprenticeship.

Ask a question

The contact for this apprenticeship is:

BISHOP AUCKLAND COLLEGE

David Brough

david.brough@bacoll.ac.uk

01388 743164

The reference code for this apprenticeship is VAC1000275383.

Apply now

Closes in 3 days (Sunday 22 September at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents