IT/New Business Sales Person Apprentice (Dashing Distribution Software LTD)

Summary

The New Business Salesperson will be responsible for developing new leads through tele-marketing campaigns to the identified target audience. The successful candidate will be communicating with potential new customers by successfully co-ordinating demos of the system for the Solutions Expert.

Annual wage

£15,000 a year

Minimum wage rates (opens in new tab)

£15,000 - £18,000 DOE

Training course

IT technical salesperson (level 3)

Hours

Monday to Friday: 8:45am to 4:30pm (breaks to be confirmed)

34 hours a week

Possible start date

Monday 7 October

Duration

1 Year 4 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As part of Dashing’s drive to bring their transformational offer to a new customer base, the need has arisen for a dedicated New Business Salesperson to support their sales activity.

You will become an integral part of Dashing’s sales and solutions team, focusing on building and maintaining a contact database that will form the basis of the forward business activity in the industry. You will be tasked with leading on assessing and updating the existing client database alongside finding new prospects within the industry, qualifying and uploading them into our internal CRM system for forward sales and marketing campaigns.

Furthermore, in this role, you will build an understanding of the solution in detail in order to effectively target our company messaging and securing the client for the contract.

Your duties and responsibilities in this role will consist of:

Communicating with customers, making outbound calls to potential customers to generate leads to be passed on to the Solutions team
Answering potential customers' questions and coordinating additional information as required
Keeping up with product and service information and updates
Creating and maintaining the CRM with current and potential customers and opportunities
Producing sales documentation and reports as required
Market research (customer base for competitors)
Assisting in the creation of new marketing content based on feedback of sales calls
Act in a positive and constructive way to help develop and maintain the company brand

Where you’ll work

York to Top Floor, Former Four Alls Pub

York

YO32 9TW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

FIREBRAND TRAINING LIMITED

Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.

Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.

Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.

Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks

Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.

Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.

Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.

Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors

Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.

Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.

Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.

Logical and creative thinking skills

The ability to interact effectively and professionally with a range of different types of customer

Ability to think analytically and to solve problems

Ability to work independently and to take responsibility

Ability to work with a range of internal and external people

Ability to communicate effectively in a variety of situations

Ability to operate in a secure manner

Your training plan

Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.

Firebrands course is delivered either Online (online live instructor-led), or face to face in the classroom environment (your choice - to be discussed at interview). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship:

Microsoft Azure Fundamentals (AZ-900)
Microsoft 365 Fundamentals (MS-900)
Masterclass 1 - Engaging the Customer
Masterclass 2 - Negotiation Skills
Masterclass 3 – Becoming the next top seller

Key areas covered are:

Communication skills
Customer service
Effective Sales Techniques (Negotiation, Objection Handling & Closing)
Data Security
Problem Solving
Project Management

Requirements

Essential qualifications

GCSE or equivalent in:

English and Maths (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Team working

About this company

At Dashing, we started out searching for software that catered to the needs of the electronic component industry. However, we soon realized that there wasn't a single program that checked all the boxes for us. We wanted software that was efficient, visually appealing, and lightning fast. When we couldn't find it, we decided to build it ourselves. And that's how Dashing came into existence. After three years of relentless effort, we built a software that we are immensely proud of. We started small, with a customer-first approach, and grew organically. We took one customer at a time, ensuring that we provided the best possible service. We made a conscious decision to reinvent the installation and training process. We send a member of our team to each customer site to train their staff, making sure they can leverage the software's features to the fullest. Our customers are at the heart of everything we do. We're always available, no matter the time zone. We've created training videos, support tools, and manuals to help users get the most out of the software. We're proud that our first test version of the application had its flaws. It helped us shape the software into what it is today. Our mission at Dashing Distribution Software is to provide the electronic components industry with a specific distribution software package that gives you flexibility, reliability, and control. And that is exactly what we are doing. We can offer you the easy-to-use software that you need to stay on top of your stock, data, and distribution.

After this apprenticeship

The role offers a permanent role upon completion of the apprenticeship depending on performance

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